Chef(fe) d’équipe, Infrastructure et administration des systèmes

Overview

Kruger is looking for a team Lead, Infrastructure and Systems Administration, who can combine a practical approach and leadership to supervise, maintain and modernise critical IT/OT infrastructures. The role blends technical and operational responsibilities on a day‑to‑day basis, ensuring availability, security and scalability of corporate systems and 24/7 production environments. The ideal candidate has deep expertise in VMware virtualization and Windows Server environments plus strong knowledge of hybrid cloud integration and an automation‑driven mindset to eliminate manual tasks and build resilient, autonomous infrastructure.

Responsibilities

• Lead, mentor and coordinate the daily activities of the infrastructure team, serving as the primary technical escalation point.
• Deliver projects that upgrade, migrate or deploy infrastructure components.
• Foster collaboration across IT teams and maintain a productive work environment.
• Communicate proactively the status of projects, risks, obstacles and achievements.
• Model best practices by ensuring adherence to policies, processes and time‑management principles.
• Guide junior and intermediate system administrators and multi‑disciplinary teams on complex initiatives.
• Maintain availability, integrity, security and performance of infrastructure components including Windows Server, Active Directory, virtualization platforms, storage, backups and enterprise applications.
• Install, configure, maintain and upgrade physical and virtual servers per established standards.
• Monitor systems, analyze logs, optimize performance and validate backup and recovery procedures.
• Manage capacity, file systems, replication and infrastructure inventories.
• Track activities through ticketing and change‑management tools.
• Produce performance indicators (KPIs) and keep system documentation and procedures up to date.
• Support deployments and upgrades, including testing, production support, security, user access and off‑hour assistance as needed.
• Manage enterprise services such as Exchange, terminal servers and web services and ensure interoperability with external managed providers.
• Identify opportunities for improvement and eliminate obsolete processes.
• Define technical requirements for new solutions in collaboration with IT and architecture teams.
• Maintain deep knowledge of multi‑site environments and operational processes.
• Operate hybrid cloud platforms (AWS/Azure), optimize performance, costs and backup strategies.
• Implement infrastructure‑as‑code practices (e.g., Terraform) and automation via CI/CD pipelines and version‑controlled environments.
• Lead incident, service request and daily operations for multiple sites while balancing governance of licencing and maintenance agreements.

Environment Complexity

• Large multi‑site environment with corporate data centres and disaster‑recovery sites.
• More than 400 virtual servers hosted on 20+ hosts.
• High‑speed data networks (10/40 Gbps) and Fibre Channel networks.
• Wide‑area network covering over 30 sites.
• High‑availability firewalls and distributed infrastructure.
• Over 100 TB of replicated storage environments.

Qualifications & Skills

• College diploma (DEC) or equivalent experience.
• Strong customer‑service mindset, analytical thinking and adaptability.
• Ability to work independently and collaboratively.
• Commitment to continuous learning and process improvement.
• Expertise in VMware (vSphere, ESXi) and virtualization architectures.
• Experience with Windows Server (2008 and above), Active Directory, DNS, DHCP, GPO.
• Knowledge of SAN, HPE 3PAR, backup solutions (Veeam) and data‑centre operations.
• Experience with enterprise systems (SCCM, SNOW, Exchange, Citrix, monitoring tools).
• Planning and execution of disaster‑recovery procedures.
• PowerShell or equivalent scripting and automation skills.
• Hybrid cloud platforms (AWS/Azure) experience.
• Infrastructure‑as‑code (Terraform) and CI/CD tooling (GitHub).

Experience

• 7 to 10 years of infrastructure and systems administration in complex, multi‑site environments.
• 5+ years managing virtualization and server environments.
• Experience in manufacturing or industrial settings (asset).
• Experience supporting ERP infrastructure (asset).
• Demonstrated project management and team‑leadership experience.

Certifications (Asset)

• VMware (VCP‑DCV / VVF / VCF).
• Microsoft or cloud certifications.
• ITIL certification.

Languages

• Fluency in French and English with excellent communication skills for both technical and non‑technical audiences.