Administrative assistant

Work setting

• Relocation costs not covered by employer
• Finance and insurance
• Consulting firm
• Insurance

Tasks

• Coordinate the flow of information within the team
• Open and distribute mail and other materials
• Answer telephone and relay telephone calls and messages
• Answer electronic enquiries
• Compile data, statistics and other information
• Set up and maintain manual and computerized information filing systems
• Perform data entry
• Provide customer service
• Maintain and manage digital database
• Perform basic bookkeeping tasks
• Receive payments from customers
• Provide clients with information
• Produce reports
• Manage accounts payable
• Invoice clients
• Collect payments from debtors

Computer and technology knowledge

• MS Excel
• MS Outlook
• MS PowerPoint
• MS Word
• Database software
• SharePoint
• MS Office
• Electronic mail

Technical terminology

• Financial
• Business

Insurance experience

• Property insurance
• Automobile insurance
• House insurance

Area of specialization

• Reports and records
• Invoices
• Accounting
• Collections

Security and safety

• Confidential security clearance
• Credit check

Transportation/travel information

• Public transportation is available

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large workload
• Work with minimal supervision

Personal suitability

• Ability to multitask
• Excellent written communication
• Judgement
• Organized
• Team player
• Accurate
• Client focus
• Reliability
• Time management

Screening questions

• Do you have experience working in this field?
• Do you meet the language requirements listed in the job posting for the position (English or French)?

Employment terms options

• Day

Workplace information

• Hybrid

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Registered Retirement Savings Plan (RRSP)

Other benefits

• Deferred Profit Sharing Plan (DPSP)
• Free parking available
• Learning/training paid by employer
• On-site amenities
• On-site recreation and activities
• Paid time off (volunteering or personal days)
• Team building opportunities
• Parking available
• Wellness program

Support for persons with disabilities

• Provides physical accessibility accommodations (for example: ramps, elevators, etc.)

Support for newcomers and refugees

• Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Provides workspace accommodations, such as age-appropriate ergonomic considerations, to meet the physical needs of mature workers (for example: adjustable desks and chairs, accessible parking, etc.)
• Offers resources to help mature workers plan their retirement (for example: financial planning, access to pension and benefits, lifestyle adjustments, etc.)