Systems Administrator

Here is a brief overview of the tasks and responsibilities:

• Ensure the operation and administration of virtual environments;
• Ensure the performance, stability and availability of the platforms;
• Manage vulnerabilities, prioritization, processing, and monitoring;
• Diagnose and resolve P3 to P4 level incidents;
• Analyze the root causes of problems and implement durable fixes;
• Participate in changes, updates, patches, and deployments;
• Monitor performance, capacity and availability metrics;
• Perform proactive monitoring of environments;
• Collaborate with network, security, desktop, and cloud teams;
• Document configurations, standards, and procedures.

The profile we are looking for is as follows:

• Possess a minimum of two (2) to four (4) years of relevant experience in virtual environments;
• Master Windows environments;
• Experience with Citrix;
• Have experience in Incident, Problem, and Change Management (ITIL);
• Knowledge of vulnerability management and environmental security;
• Demonstrate a good understanding of networks (connectivity, security);
• Know ServiceNow or an equivalent ITSM tool;
• Have knowledge of PowerShell (asset);
• Know Azure Virtual Desktop (AVD) (asset);
• Proficiency in intermediate level English (asset);
• Know virtualization solutions (asset).