Junior HR Technology Solutions Analyst (18-Month Contract)

Overview
At KPMG in Canada, our people bring their unique perspectives to Canada's most important challenges. Here, you can build momentum that reaches beyond our business, develop skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a difference.

The ITS HR Technology team is part of Business Enablement Services and provides the effective delivery of HR technology-related applications implementations, enhancements, maintenance, integration, and operational support and reporting.

The Junior HR Technology Solutions Analyst works in partnership with senior team members to deliver operational and project support for the HR applications supported by the team.

The position requires basic knowledge of HR processes and practices, a strong aptitude for business systems analysis, systems implementation and maintenance experience, a desire to make a career in HR technology, and the flexibility to adapt to a rapidly changing environment.

The ITS HR Technology team is based at the Toronto Vaughan office but works primarily from home with occasional days in the office for team meetings.

What you will do

• Perform basic configuration and security maintenance within HR applications (PeopleSoft/other HCM applications, ICIMS/other recruiting applications) and/or partner with vendors to achieve required outcomes
• Provide technical support for HR applications by troubleshooting low-to-medium complexity system problems; escalate issues requiring coding program fixes or fixes outside the scope of HR Technology to Senior Solutions Analyst/Senior Manager
• Collaborate and partner effectively with the team in problem solving and managing work capacity by using team work-intake processes and working to gain and share knowledge across the applications supported by the HR Technology team
• Partner with a Senior Solutions Analyst/Senior Manager on new solutions or enhancements to existing solutions, with low to medium complexity
• Support business process requirements assessment by participating in requirements gathering sessions with stakeholders and SMEs
• Contribute to formal requirements and functional/technical specifications documentation and operational procedure documents
• Draft and execute test plans under guidance of low to medium complexity, document issues, and liaise effectively with team members/SMEs, developers and/or vendors to troubleshoot and resolve issues

What you bring to the role

• Degree or diploma in Information Technology/Business
• 1 to 2 years work experience within an HR or HR Technology environment in a junior business systems analysis role
• Basic knowledge and experience with 1-2 integrated HR applications (PeopleSoft and/or SAP/SuccessFactors and/or specialized applications, e.g., Recruitment solutions)
• Software skills:
  • Intermediate: Microsoft Excel, Word
  • Basic: Other Microsoft product family, including Teams, Outlook, Visio, PowerPoint, Project, Access
• Ability to think conceptually, problem-solve, and create application solutions to address straightforward business needs
• Developing business analysis and impact analysis skills
• Strong verbal and written communication skills. Ability to effectively communicate technical concepts to business users in their language
• Ability to manage work across several systems and projects with competing priorities and timelines, with management guidance
• Consistent attention to detail to produce accurate and high-quality work
• Strong customer service orientation and interpersonal skills
• Introductory project management experience as a project team member

KPMG Ontario Region Pay Range Information
The expected base salary range for this position is $47,000 to $71,500 and may be eligible for bonus awards. The determination of an applicant's base salary within this range is based on the individual's location, skills & competencies, and unique qualifications. In addition, KPMG offers a comprehensive and competitive Total Rewards program.

Providing you with the support you need to be at your best
Our Values, The KPMG Way
Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process
At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG's Employee Relations Service team by calling View phone number on onjobcentre.ca.

AI Usage
Weembrace the use of artificial intelligence (AI) to enhance the candidate experience and streamline our recruitment processes. AI tools may help with organizing applications or surfacing relevant qualifications. However, no hiring decisions are made using AI. Every hiring decision is made by our hiring managers and recruitment professionals, who are equipped with training that empowers them to use these tools responsibly. AI technologies used in our recruitment process undergo detailed risk assessments, including security and privacy requirements, that align with KPMG's Trusted AI framework.

We believe technology should empower human judgment, not replace it. It's one of the many ways we're delivering on our vision of being a technology-first, people-driven firm.