Applications Engineering Specialist

At BOS Innovations, we are driven by a clear purpose: to deliver exceptional industrial automation solutions that solve real manufacturing challenges and enable our customers to compete at the highest levels. For over 25 years, we’ve partnered with manufacturers across North America, from automotive to energy to advanced industries -providing intelligent automation systems built on precision, reliability, and innovation.

Guided by our core values of Truth, Excellence, Work Ethics, and Innovation, we are committed to serving our customers and supporting one another with integrity and accountability. At BOS, people come first. We believe in cultivating an environment where talented individuals grow into inspired professionals of character and competence. Our purpose is not only to deliver great technology, but also to develop great people - fostering collaboration, continuous learning, and professional growth.

About the Role

As an Applications Engineering Specialist you will partner closely with Sales Team and customers to develop well thought out automation concepts and professionally packaged quotations that win new business for the company. You will review customer requirements, analyze existing production processes, and design mechanical concepts and station-level solutions, including estimated BOMs, that are efficient, effective, and aligned with customer standards. In this role, you'll coordinate with suppliers and internal engineering, support accurate costing, and help present and explain concepts and budgets both internally and to customers. You'll also contribute to improving tools, standards, and processes within the team while staying current on new technologies and sharing your knowledge with others.

Location: London, ON
Employment Type: Full Time
Department: Engineering
Wage: $45/hr. - $55/hr.  

Responsibilities

• Follow the Sales processes to create quotations and win business for BOS
• Full review of the application and development of a professionally packaged quotation containing a high-level of attention to detail
• Analyze the effectiveness and efficiency of customer production processes and develop strategies for enhancing them to offer better solutions
• Review and analyze customer documents (including requests for quotes, scopes of work, and equipment specifications/standards), lead site visits/reviews of applications, and review product designs and past BOS history of equipment to ensure concept is optimized and effective, meeting customer specifications and expectations
• Develop mechanical design concepts and estimated bill of materials (BOM’s) at cell and station levels
• Coordinate and communicate with customer technical counterparts to gain understanding of needs and develop relationships with key influencers
• Identify key project components to be sourced by BOS and develop requests for quotes to identify technical capabilities and costs directly from suppliers
• Lead collaboration with BOS engineering when additional support is required to create the best possible concept
• Support accurate costing for quotes by individually analyzing and estimating time and material requirements for each aspect of the project
• Support the team presenting quotes both internally and externally to customers to explain concept and validate budget
• Support the delivery of professional sales presentations and occasionally tour customers/prospects through BOS
• Attend project kickoffs and concept reviews to provide detailed explanation of budget and scope
• Daily timesheet completion to ensure proper time allocation for cost of sales tracking
• Weekly expense reports due by 5pm Friday afternoon for the completed week, including the prior weekend; approved travel includes site visits, quote presentations/reviews, and project kick-off/launch meetings
• Support organization and management of quote folders and files
• Review and compare past projects and quotes to identify areas of improvement
• Help develop and improve standards/methods/processes to be used by the Team to achieve goals
• Help develop and maintain tools/instruments/software/supplies for the Team and develop systems to manage them
• Identify quoting and process inefficiencies and work with Team to find solutions to increase output and reduce stress
• Continuous research of new technologies to ensure customers are provided with the best possible concept
• Maintain general knowledge of automated products and their applications
• Training and mentoring of BOS employees to share expertise, knowledge, and lessons learned to improve the company and leave a legacy.
• Address and elevate problems 1st to Manager, then to president, using the ACE principal:
• Action – Agree to a specific action with a measurable deliverable with your teammate(s)
• Compel – Compel your teammate(s) that the deliverable is at risk, ask how you can help, and agree that you will need to elevate for help to avoid a failure
• Elevate – Elevate with just the facts of the problem and the proposed resolution and where help is needed to avoid failure

This description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. BOS welcomes applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Your interest in this opportunity is appreciated. Applicants must be eligible to work in Canada. Only those applicants selected for an interview will be contacted.

Requirements

• Degree or diploma in Mechanical Engineering, Mechatronics, Automation, Engineering Technology, or a related technical field
• 3+ years of experience in applications engineering, mechanical design, automation, systems integration, or custom machinery
• Proficiency in SolidWorks with experience developing mechanical concepts, layouts, and estimated bills of materials (BOMs) for automation projects
• Strong understanding of industrial automation systems, manufacturing processes, and custom machine design
• Experience reviewing customer specifications and developing technical concepts, quotations, and cost estimates for engineered automation solutions
• Strong analytical and problem-solving skills with the ability to evaluate manufacturing processes and develop practical, customer-focused automation solutions
• Excellent communication and relationship-building skills with the ability to collaborate effectively with customers, suppliers, and cross-functional engineering teams
• Willingness to travel to customer sites for application reviews, quote presentations, project kick-offs, and other business needs as required

Benefits

Why Join BOS

Total Rewards

• Competitive base compensation
• Annual profit sharing
• RRSP employer matching program

Health & Wellbeing

• Flexible extended health and dental plans
• Employee Assistance Program (EAP)
• Banked hours program to support work-life balance

Growth & Development

• Leadership and mentorship programs
• Career planning and goal setting
• Internal advancement opportunities

Culture & Community

• Staff appreciation lunches & socials
• Bi-annual company events
• Employee recognition programs