Parts Advisor

The Wood Automotive Group, one of Alberta's largest automobile retailers for over 40 years, is offering an exciting opportunity for a Parts Advisor to join the team at Okotoks Ford Lincoln!

The Wood team believes that its people are its greatest asset. We provide our employees with competitive salaries and careers that grow with them. As a group with 8 dealerships, a collision repair centre and an online pre-owned sales lot, we believe our success and growth is built on the drive and dedication of our people. If you’ve got what it takes to be a natural leader, trainer and coach with a proven track record in the automotive industry than this is your opportunity to join us.

Schedule:

• Monday–Friday with rotating Saturdays. Weekday hours alternate weekly between 9:00 AM–6:00 PM and 8:00 AM–5:00 PM.

Responsibilities (but not limited to):

• Efficiently help customers select parts and provide internal and external customers (retail and shop) with high quality service
• Answer telephone calls, indicate prices and provide any other information
• Take orders for parts by telephone, technician counter, retail counter and wholesale accounts
• Receive payments from retail customers
• Handle customer complaints immediately and according to the dealerships guidelines
  

• Take on special tasks as needed

Successful Candidates Possess:

• Excellent interpersonal skills with an upbeat and engaging attitude
• Customer relationship skills including listening and the ability to communicate effectively
• Excellent verbal communication and writing skills
• Ability to manager customer complaints and to resolve difficult 
• Organized and pays attention to detail
• Ability to follow set and standard procedures
• Excellent time management skills and the ability to multi-task
• Flexible and open to change
• Ability to work independently and take self-initiative

Requirements: 

• 3+ years parts experience preferred. Ford experience is an asset.
• Strong knowledge of automotive parts and technical/mechanical repairs
• Valid AB drivers license and a clean drivers abstract 
• Basic computer skills

Some of the rewards of joining our team:

• Exceptional benefits package
• Pension Plan with employer contributions – free money!
• Employee Assistance Program including, Financial Advisory Services, Nutritional Counselling, Legal Advisory Services, Counselling Services, fitness program, and more!
• Corporate rates at YMCA and Goodlife Fitness
• Group social events and company perks

Our unique culture:

Are you the kind of person who wants to make a difference in their community, and build a solid career with a growing organization? Consider joining Wood Automotive Group. For over 40 years, we have worked hard providing unparalleled customer service, competitive pricing and quality products. Committed to education and community, we are proud sponsors of many organizations such as: the SAIT Automotive Business Administration program, KidSport, the PREP program, The Salvation Army, the SSUBI ("Hope") Foundation and the Rogers Charity Classic.

We thank all candidates for their interest. Only those selected for interviews will be contacted.