Business Development Representative

About Isolocity

Isolocity is a leading provider of quality management software solutions for businesses across various industries including Cannabis, Manufacturing, Vape, Food, and Health Sciences.

Our innovative platform helps organizations streamline their quality processes, ensuring compliance and efficiency. We are committed to empowering our clients with the tools they need to achieve excellence in quality management.

Reports To: Director of Commercial Operations

Key Traits:

• Proactive and comfortable with calling potential customers
• Able to handle multiple concurrent projects and competing priorities
• Disciplined with record keeping and data management
• Strong verbal and written communication skills for phone outreach, lead qualification, and RFP preparation.

Key Responsibilities:

• Review and triage incoming leads from marketing campaigns, prospecting databases and inbound enquiries to identify genuine opportunities.
  • Target: 85% of opportunities passed forward should be accepted as genuinely qualified
• Respond to paid inbound leads immediately. Pay-per-lead and pay-per-click enquiries answered within 15 minutes during business hours. Every inbound lead qualified or rejected within one business day.
• Run first qualification conversations. Establish the problem, the driver behind the timing, who is involved in the decision, and whether there is genuine fit.
• Schedule demonstrations and hand off with full context. Book demos with Sales Engineers and subject matter experts.
• • Target: 80% of demos scheduled should be held
• Conduct outbound prospecting. Targeted outreach into defined segments, building opportunities from cold contact through to qualified demonstration.
• Maintain accurate CRM records. Complete daily activities and next steps, document call outcomes and status updates in Pipedrive on every lead and opportunity worked.
• Support with RFP and RFI responses. Support with drafting of RFP and RFI responses, tracking submission deadlines, and sourcing technical content from Sales Engineers and Subject Matter Experts.
• Escalate appropriately. Bring in the Head of Sales or a Sales Engineer early on complex or strategic opportunities.

Minimum Qualifications:

• 2+ years of B2B sales experience (SaaS or quality management experience preferred).
• Demonstrated track record in high-volume phone outreach and inbound lead follow-up.
• Proficiency with modern CRM systems, ideally Pipedrive, with genuine administrative discipline.
• Able to qualify technically-minded buyers.
• Strong verbal and written communication skills for phone outreach, lead qualification, and RFP preparation.

The Offer

• Remote First. We are a fully remote company. We have an all-hands company meet-up a few times a year.
• Location Independent. Work from wherever you feel most productive and happy. Our team members are spread across Canada in cities like Toronto, Montreal, and Vancouver.
• Flexible Schedule. We offer true flexibility in working hours. As long as you consistently meet your weekly commitments, you're free to set your own schedule.
• Health Insurance + Health Spending Account.
• Fun and supportive environment. We encourage a strong connection to the development community and support lifetime learning.

Hiring process

We are proud to be an equal opportunity employer. Applications are evaluated solely based on merit, without regard to the applicant's race, color, gender, sexual orientation, religion, national origin, physical or mental disability, or age. Accommodation is available upon request for applicants with disabilities throughout the recruitment, assessment and selection process.

As part of our hiring process, we use AI-enabled tools to help screen and review applications. A person reviews all results and makes every final hiring decision.