PXG - Master Fitter (GTA East, Ontario)

Parsons Xtreme Golf (PXG) was founded by American entrepreneur and philanthropist Bob Parsons with the sole intent to design and develop the world’s finest golf clubs – and we believe we have done just that! With no cost or time constraints, PXG is committed to the long process of researching various alloys, exploring new technologies, and identifying the unique properties that make PXG clubs perform unlike anything else. With no set product release cycles, the company takes its time and pours every ounce of innovation into each new club design. PXG offers a full lineup of right and left-handed golf clubs, including drivers, fairway woods, hybrids, irons, wedges, and putters, as well as a complete line of high-performance, fashion-forward apparel. Ready to join the PXG team?

Description:

The Master Fitter is responsible for custom-fitting golf clubs to customer specifications while providing high-quality customer service. 

Responsibilities:

• Properly custom-fit all potential customers, ensuring the best possible equipment for them.
• Maintain a positive, customer-focused attitude by listening, understanding, and responding to customer needs and offering creative solutions.
• Deliver best-in-class customer service levels.
• Gather, input, and report back customer-based data.
• Provide exceptional follow-up promptly to all potential customers.
• Maintain strong relationships and engagement with assigned Golf Town retail locations.
• Provide regular documented in-person presence at assigned retail locations,
• Deliver agreed fitting and training schedules to assigned retail locations.
• Support compliance with PXG brand standards and expectations for assigned retail locations.
• Demonstrate strong communication and collaboration between team members.
• Increase revenue and profitability while meeting deadlines and working in an organized manner
• Maintain strong communications/relationships with HQ and provide regular territory updates.
• Maintain superior product knowledge.
• Perform other related duties as required.

Job Skills / Work Experience Preferred:

• Prior experience in a golf retail sales and customer service.
• Relevant golf industry experience.

Skills Required:

• A professional, positive, and flexible attitude.
• Enthusiastic team player.
• Superior customer service skills.
• Excellent written and verbal communications.
• Proficient in Microsoft Office and basic computer skills.

Travel / work schedule:

• Must have access to a personal vehicle; a car allowance will be provided.
• Must possess a valid Canadian driver’s license and a clean driving record.
• Position will require some overnight travel.

Benefits

• Medical, dental and vision insurance
• 20 days of vacation, increasing with years of service up to 25 days, plus statutory holidays
• Dependent Care and Health Care Flexible Spending Accounts
• Paid parental leave
• Employer-paid short-term disability and life insurance
• Eligibility for golf clubs after successful probation (90 days)
• Employee discounts
• Unlimited access to the Calm app for you and up to five dependents

Remuneration

Basic Salary - $60,000

Car Allowance - $11,336

Commission OTE - $20,000 - $30,000