Senior Developmental Service Worker

Springboard's mission is to build stronger communities by helping youth and adults develop the skills they need to reach their full potential. As a charitable organization, we deliver innovative, professional and diverse programming by establishing partnerships between our clients and their community. Springboard’s program areas include community justice, employment, developmental services, youth justice, Weed out The Risk and The Community Learning HUB.

WHO WE ARE

People are at the centre of everything we do. We foster opportunities for skillsdevelopment, personal growth and social interaction. We also actively promote work/lifebalance and mental health supports. We foster communication across the agency, fromour Town Halls to our quarterly Springboard orientations. We are a learning organizationand our people have the opportunity to provide feedback into all areas of theorganization.

We have an active Employee Engagement Committee that focuses on connecting staffthrough communication, a rewards and recognition program, career developmentinitiatives and social/team building opportunities. Springboard offers a comprehensive benefits package for full time, permanent staff and, a savings plan for all permanentpositions

THE OPPORTUNITY

Job Class

Union

Department

Developmental Services: Transitional Aged Youth

Location

Toronto, ON

Status

Relief, Permanent

Pay Rate

$29.0561 per hour

Vacancy Number

DS-U25-52R

Number of vacancies

Available

Immediately

Hours/Shifts

7am to 3pm

3pm to 11pm

8am to 4pm

4pm to 12am

Flexibility to cover shifts is required

Schedules are subject to change to meet operational needs

Developmental Services’ TAY home is a supported living program that provides for transitional aged youth (TAY) with developmental disabilities, to support their transition from the child welfare system and assist in developing identified life skills pertinent for the individual’s life stage. Our TAY Home offers a unique and innovative approach to skills training, providing an inclusive and supportive home where individuals can create and achieve their own unique goals.

Requirements

WAYS YOU CAN CONTRIBUTE

Needs Analysis

• Collaborate with individuals with developmental disabilities to develop goals, goal plans and strategies to support those goals that align with the individual’s unique needs and enhance their capacity to live independently.

• Conduct effective needs analysis in collaboration with the individual supported that identify the unique needs of the individual.

Service Delivery

• Support the delivery of services and supports according to goal plans that foster an effective transition to independent living based on the individual’s unique needs.
• Support full-time Senior DSW's in locating e-programs, services, housing and employment opportunities for individuals supported that align with goal plans.

• Work effectively with other members of the TAY staff to develop strategies and implement therapeutic programming.
• Ensure the appropriate personal and physical care, crisis response, counselling and emotional support are provided in an effective, trauma informed manner.

Program Development

• Support development of programs both within and outside of the home and implement life skills facilitation that enable individuals to live and integrate into the community independently.

• Ensure program plans are developed and implemented which promote independent living, are based on individual’s needs/goals, reflects high level of learning, and planned in discussion and collaboration with the Supervisor.
• Successful facilitation of life skills programming, either one on one or in group settings, based on Individual’s needs, goals and support plan, and within the set timelines and standards.
• Participate in assessing the long-term service needs of individuals supported and the program.

Community Outings

• Provide supports for individuals to enable them to actively participate in community activities and/or recreational outings in a safe manner.

• Community outings, appointments, and activities are carefully planned and in accordance with individual’s needs, safety protocols, available resources, and programming; and promote social inclusion.

Crisis Management

• Reduce safety incidents through a variety of strategies that reinforce positive behaviour and identify before, during and after behaviour through appropriate collection of objective, accurate information on an individual’s behaviour as required, in, including the implementation of the debrief process as per established CPI and funder guidelines.

• Proper and consistent application of Individual’s Behaviour Support Plans and Safe Management, in case of crisis or when dealing with challenging behaviour.

Program and Administrative Duties

• Written materials and/or correspondence are professional, clearly written and reflects the philosophy of the agency and department and the privacy of the individuals in service.

• Monitor Finances for individual supported, where required as per established policies and practices.

WHO YOU ARE

Education/Experience

• Post Secondary diploma in the Social Services and/or Developmental Services or degree/diploma in non-related area and two years' experience in developmental services.
• Valid CPR/First Aid and Crisis Prevention Institute (CPI) certifications.
• Strong knowledge in computer applications, i.e., MS Word, Excel, PowerPoint, Outlook.
• Minimum two (2) years of recent work-related experience in the following areas:

o Working directly with individuals with a developmental disability or dual diagnosis.

o Experience with case management.

o Experience supporting youth involved in the child welfare system.

o Experience working from a trauma-informed and harm reduction approach.

o Direct experience engaging with diverse populations and an ability to apply a culturally responsive lens to all interactions, including program implementation and capacity-building with young people.

o Understanding of the Social Inclusion Act and the Act for the Supports of Persons with Developmental Disabilities (2008).

• Working knowledge of the Developmental Services Sector.

Skills/Abilities

• Working knowledge of the Developmental Services Sector.
• Proven individual and group facilitation skills leading to individuals increasing independence related to activities of daily living.
• Assessment skills required for both the delivery of service to individuals and daily operational/programming issues, including determination of suitability and risk.
• Program planning skills to implement, evaluate and modify new and existing programs, as needed.
• Proven understanding of Trauma-Informed Care practices.
• Effective crisis intervention skills to diffuse challenging situations. Ability to work well under pressure to ensure minimal interruption in service delivery.
• Written communication skills in English, to communicate ideas, instructions and information in a clear, concise manner.
• Verbal skills, in English to communicate ideas, instructions and information in a clear concise manner.

Nice to Have’s

• Ability to communicate in French verbally and in written form.

APPLICATION INSTRUCTIONS

Thank you for your interest in working with Springboard. Please submit cover letter and resume in one document. Employment requires satisfactory VSS, references and proof of education. Deadline for applications is May 29, 2026. Only selected candidates will be contacted.

Resumes received after the above-stated deadline will be considered at the discretion of the hiring supervisor. No phone calls please. Thank you for applying.

AI in our Hiring Process: We use an application tracking system with AI-assisted tools to help us stay organized and review applications efficiently. While technology supports the process, it never replaces human judgment. Every application is personally reviewed by the hiring manager, and all hiring decisions are made by people — not AI.

Springboard values the diverse skills and experiences and is committed to an inclusive and accessible environment. Accommodations are available throughout the recruitment process upon request.

Benefits

Why Join Springboard?

• Be part of a mission-driven , inclusive organization that values people and impact.
• Comprehensive benefits package and pension plan .
• Access to training , mentorship, and career development opportunities.
• A dynamic team environment focused on learning, growth, and making a difference.
• Active Employee Engagement Committee that focuses on connecting staff through communication, a rewards and recognition program, career development initiatives and of course, social and team building opportunities.