Electronics Service Technician

Hoskin Scientific has been around for 80 years and is a supplier of testing and monitoring instrumentation to the Canadian market. Hoskin offers competitive salaries, a benefits package, and an engaging workplace environment.

Summary: Hoskin Scientific and Measur sells, services, and rents industry-leading equipment and supplies for Geomatics, Drones, Construction, Materials Testing, and locating professionals. With over 10 years of experience, we are committed to providing customers with the best experience possible through comprehensive product support and competitive pricing. Based in our Calgary office, your main duties will include servicing, troubleshooting, repairing, and calibrating Measur equipment. Some field travel is required. Troubleshooting and repairs to board level and component level repairs when required. Service, calibrate, and repair electro-mechanical equipment. Interface with customers in person, in writing, and on the phone. Be a good representative of the company’s service efforts. Providing top-notch customer service and a positive attitude are essential.

Working Conditions

• Environment: Office/Lab environment and physical presence from Mondayto Friday at our Calgary location.
• Our Calgary office has a 4-day work week to be scheduled with your manager. Management reserves the right to adjust based on business requirements.

Principal Accountabilities

• Purpose & Values: Live and demonstrate the company’s purpose and values, which are anchored around delivering an excellent customer experience with integrity, respect, and continuous improvement while fulfilling your potential.
• Work safely and in alignment with all health & safety regulations
• Be knowledgeable on multiple Measur products. (Internal & factory training will be provided.)
• Manage and prioritize tasks in a fast-paced environment
• Perform calibrations and repairs correctly, on budget, and in a timely fashion.
• Quote repairs, lead times, and terms to all customers and schedule timely follow-up.
• Communicate electronically and/or via phone with Hoskin’s customers and manufacturers to help troubleshoot customer’s devices.
• Support all product Electrical Inspections
• Be a reliable service resource for external and internal customers
• Support to the Rental department as directed by management
• Work with our business programs and related systems to capture customer information and service activity.
• Efforts are required to maintain existing business and seek new business
• Work is generally based in our Calgary location. Some travel to customers and training will be required.
• Support other offices in peak periods and for vacation and sick coverage
• Full participation in annual warehouse inventory and unit fleet counts
• Be willing to cross-train and learn other skills.
• Other duties as required by management.

Knowledge / Skills / Abilities

• A post-secondary education in electrical or electronics engineering technology
• Must have 3 – 4 years of industry-related disciplines
• Strong troubleshooting skills with an ability to work through service manuals and schematics
• Knowledge of Electronic board function
• Ability to operate an oscilloscope
• Must be able to lift 88lbs
• Must possess an avid knowledge of using power and hand tools
• Must exhibit advanced disassembly/ assembly and soldering skills
• Must possess excellent verbal and written communication skills in English
• Must have a working knowledge of Microsoft Windows-based applications
• Have proven analytical/problem-solving solutions for the customer and the company
• Must be organized
• Must be self-motivated and able to work independently and in a team environment to meet or exceed goals
• A positive attitude is essential

Benefits

• Company events
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Tuition reimbursement
• Vision care
• 4-Day work Week