Manager - Reception, Admitting and Health Records

DEPARTMENT: Admitting

ANTICIPATED START DATE: 12 Oct 2026

BARGAINING UNIT: Management and Non-Bargaining

JOB TYPE: Permanent full-time

SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.

LANGUAGE REQUIREMENTS: Bilingual essential

NOTE : Applicants must attach their Resumé to the application form.

JOB SUMMARY:

The incumbent is responsible for planning, coordinating, and managing the activities and staff of the Reception, Admissions, and Clinical Records department for their zone. They ensure the efficiency and quality of the services provided, making certain that they meet the needs of patients and clinical teams. They also ensure adherence to current policies, procedures, and standards, while fostering continuous practice improvement, process optimization, and a positive experience for patients.

REQUIREMENTS:

• Bachelor's degree in Business Administration, Health Services Management, or another related field;
• Minimum of two (2) years of experience in supervision and personnel management;
• Equivalent combination of education and experience may be considered;
• Certification in Health Information Management, an asset;
• Knowledge of Microsoft 365 and other software used within the Network (Meditech, 3M);
• Thorough knowledge of standards and legislation related to clinical information management and the disclosure of personal health information;
• Leadership, initiative, sound judgment, and problem-solving skills;
• Strong organizational skills, effective time management, and the ability to establish priorities and achieve objectives;
• Ability to effectively manage multiple projects and tasks simultaneously;
• Ability to understand and align actions with organizational needs and priorities;
• Availability to travel within the Zone;
• Ability to work independently and as a team member;
• Physical ability to perform assigned duties;
• Good previous work history (performance and attendance);
• Adherence to professional ethics principles, to the Network management philosophy and organizational values;
• Compliance with the rules of confidentiality established by the Vitalité Health Network.

• The above requirements may be verified through oral, written or practical tests during the selection process.
• Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
• The employer reserves the right to shorten or extend temporary assignments for operational reasons.
• We thank all applicants. However, only those selected will be contacted.