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Commercial Insurance Operations Lead

KRGinsure (Kitchener) a div. of RRJ Insurance Group Ltd

Lead complex commercial insurance processing with EPIC expertise in a full-time role based in Toronto or Durham. Support accurate policy administration daily.

As Lead, CLSU, you will administer mid-market and large commercial accounts for RRJ Insurance Group Ltd. The hands-on position partners with Producers, Senior Account Managers, and Senior Placement Brokers. You will provide timely processing, technical guidance, and escalation support when the Director is unavailable.

Key Responsibilities:

  • Process complex mid-market and large commercial accounts
  • Complete renewals, endorsements, cancellations, and policy changes
  • Maintain accurate documentation and account information in EPIC
  • Resolve complex processing requests and discrepancies
  • Support workflow consistency and Commercial Lines initiatives

Requirements:

  • Active RIBO license required
  • Minimum five years of commercial insurance experience
  • Experience with mid-market or large commercial accounts
  • Strong knowledge of commercial coverages and insurer requirements
  • EPIC experience is a strong asset

Bring commercial account administration, policy processing, and EPIC knowledge to RRJ Insurance Group Ltd.’s CLSU team.

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Vacancy posted 19 hours ago
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