Caseworker - Bilingual - French
Cencora
Cencora seeks a bilingual French/English caseworker to support reimbursement processes and patient access services in Ontario. The role involves coordinating benefits documentation, resolving coverage issues, and maintaining case records for pharma commercialization operations.
Responsibilities
- Assist reimbursement processes for timely and accurate coverage-related request handling
- Coordinate benefits documentation, case updates, and support communications
- Resolve routine reimbursement issues and documentation gaps
- Maintain accurate case records and system updates for operational visibility
- Collaborate with internal and external stakeholders on case resolution
Requirements
- High school diploma or GED equivalent
- 2+ years in reimbursement support, patient services, or healthcare operations
- Fluency in English and French
- Experience with case coordination or claims support
- Certification in reimbursement, patient access, or CRM systems preferred
Vacancy posted 21 days ago
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