Patient Experience Specialist

Position #: 193532

Expected Start Date: June 29, 2026

Union: OOS

Facility: Saskatchewan Health Authority

City/Town: To be Determined

Department: Patient Experience

Type: Full-time regular

FTE: 1

Shift Information: Days, Standby

Number of Hours per Rotation: 5 shifts of 7.5 hours per 1 weeks

Relief: No

Float: No

Salary or Pay Band: As per Terms and Conditions of Employment

Travel Required: No

Job : Patient Experience Specialists function as an integral part of the client and family's experience in the Patient Safety & Experience Portfolio and have a unique role within Saskatchewan Health Authority. Internally the position works closely with senior leaders, operational leaders, staff and physicians to provide services throughout the province, through local centralized concern intake and resolution models developed and maintained by these positions, assisting clients, families, staff and physicians manage through complex situations. They work with highly sensitive and often public, client issues involving life-changing or high-pressure situations with significant impact, require timely resolution. Patient Experience Specialists work closely with operational and physician leaders, practitioners, internal and external stakeholders.

Human Resources Exemption: No

Licenses
- Valid Class 5 driver's license
Experience
- 5 years experience in health care or social sciences
Education
- Bachelor Degree in a related Health Science or Social Science discipline
Knowledge and Abilities
- Ability to network and collaborate with internal and external resources/agencies
- Knowledge of First Nations and Metis history in Saskatchewan
- Exemplifies ethical practices, professionalism and personal integrity
- Ability to coach, mentor and develop others
- Strong interpersonal and communication skills
- Promotes innovation, guides change an...
For more information on this job, please visit the employer's website.