Network Relations Executive, Canada
$110k - $140k per yearFull-time
Hays
Role Overview
The Network Relations Executive (NRE) is responsible for cultivating strong, long‑term relationships with members across several executive networks. This position focuses on post‑sales engagement, retention, and member experience.
Key Responsibilities
• Lead the full member engagement lifecycle, including onboarding, communication, and annual renewals.
• Maintain strong relationships through regular touchpoints and proactive service.
• Monitor and improve engagement and participation metrics.
• Understand member needs and connect them with internal resources or peers.
• Partner with Program Directors and subject-matter experts.
• Support hybrid meetings (in-person and virtual).
• Share insights with internal teams to shape programming and outreach strategies.
• Support growth of new networks as the Canadian presence expands.
Requirements
Experience:
• 8–10 years in client engagement, customer development, account management, or similar roles.
• Comfortable engaging senior stakeholders.
• Experience in membership organizations, associations, or professional services is an asset.
Skills & Attributes:
• Exceptional relationship-building and communication skills.
• Strong listening abilities and curiosity.
• Detail‑oriented, organized, and proactive.
• Comfortable with autonomy and growth.
Education:
• Bachelor’s degree required.
• French language skills are an asset.
Work Environment
• Hybrid work model based in Toronto.
• Flex office environment in downtown core.
• Standard hours: 9:00 a.m. – 5:00 p.m.
Travel Requirements
• Minimal travel in year one.
• Approx. 25–30% travel within Canada in subsequent years.
Salary range: $110,000–$140,000 CAD/year
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
Vacancy posted more than 2 months ago
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