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Senior Account Executive — US & Canada

NewStore

THE ROLE

NewStore is looking for a Senior Account Executive to drive new business growth across North America. This is a net-new pipeline role: you will be the primary commercial driver for enterprise retail brands across the East and Central time zones, working directly with C-suite and VP-level buyers.

We are a lean, focused team. This is not a role for someone who relies on a large support organisation. It is a role for someone energised by ownership, who wants to be close to the product, close to the customer, and genuinely excited about the future of retail technology.

WHAT YOU'LL DO

  • Own the full enterprise sales cycle end-to-end: prospecting, qualification, discovery, solution design, commercial negotiation, and close.

  • Build and manage a pipeline of enterprise retail brands across North America, with a focus on the Eastern and Central regions.

  • Engage with C-suite and VP-level stakeholders across IT, Operations, and Retail leadership. You are a peer in these conversations, not a pitch machine.

  • Bring a consultative approach: invest time in understanding a prospect's business and pain points before presenting solutions.

  • Collaborate with our SVP, Sales and our Solutions Engineering team on complex, multi-stakeholder opportunities.

  • Participate in industry events, retail tradeshows, and store visits, including key events in New York and across North America.

  • Contribute pipeline intelligence, competitive insights, and account strategy to the broader go-to-market team. Leverage AI tools to improve sales processes and drive efficiency

WHAT YOU'RE SELLING

  • Enterprise-level deals with multi-year contracts and meaningful ACV. These are strategic, board-level investments for our customers.

  • Buyers who have been through a retail transformation and understand what's at stake — VP Retail Operations, CTO, COO. You need to be credible in that room from day one.

  • Complex, multi-stakeholder buying committees spanning IT, Operations, and Retail leadership. You will need to build consensus across functions, not just win one champion.

  • Longer sales cycles that reward patience, rigour, and relationship-building over quick wins.

  • A blended revenue model combining committed subscription and consumption-based components. Our commission structure is designed to reward you meaningfully at signing.

  • Territory: United States and Canada.

YOUR STORY

Our ideal candidate has:

  • 5–7 years of B2B SaaS or enterprise technology sales experience, with a quota-carrying, closing role throughout.

  • Direct experience selling retail or commerce technology (POS, OMS, ecommerce platforms, or similar) to retailers is strongly preferred. You should know this buyer, this problem, and this space — not be learning it on the job.

  • Demonstrated ability to run complex, multi-stakeholder enterprise deals independently and without heavy internal support.

  • Executive presence: comfortable and credible in C-suite and VP-level conversations from day one.

  • Hungry and coachable, motivated by ownership and results, not by the size of the support team around you.

  • Comfortable with longer sales cycles and a commission structure that rewards meaningfully at signing: you think in quarters.

  • Based in Canada (Eastern or Central time zone preferred); remote-first.

OUR STORY

At NewStore, we are on a mission to create a seamless, app-based omnichannel experience that will change the game for innovative retail brands. By empowering brands in 40+ countries to run their entire stores on an iPhone, we are paving the way for a brighter future in retail.

Our diversity is our greatest strength. Our team comprises over 40 nationalities, fostering a melting pot of unique perspectives, cultural experiences, and innovative ideas. Join us in our mission to bring the joy back to retail.

PERKS & BENEFITS

Generous PTO & R&R: We prioritise your wellbeing with a generous leave policy and a culture that encourages you to recharge.

Professional Growth: A dedicated personal development budget and a learning-centric environment to help you advance.

Flexible Working: Remote-first with flexibility to create a working environment that suits your lifestyle.

Balanced Work-Life: Life-friendly working hours designed to help you maintain a fulfilling career and personal life.

Financial Rewards: Employee stock options alongside a competitive uncapped commission plan.

Vacancy posted more than 2 months ago
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