Academic Admin

Job Responsibility:

Job Title: Academic Administrator

Department: Academic

Location: Calgary, Alberta (On-Site)

Type: Permanent, Full-time

Hours: 40 Hours Per Week

Monday to Friday, 11: am - 7:00 pm

Classification: Entry Level

ABOUT US

ERP College is providing state-of-the-art vocational education and training to Canadians since 2005. Our specialized programs in Healthcare, Business, and Information Technology are empowering people to successfully achieve their dream careers. We offer our programs in Alberta and across Canada in on-ground and online settings.

ERP offers a diversified team and an inclusive work environment with a strong focus on work-life balance for its employees and agents. Our team is designed to serve ERP's uniquely diversified student and teacher demographics. We welcome people to work with us who are passionate about making a difference in people's lives, have a Can-Do attitude, and nurture openness to diversity.

POSITION SUMMARY

We are actively looking for an Administrative Assistant to join our Academic Department. The Academic Admin will work closely with students, instructors and other administrative staff under the direct supervision of the Academic Manager to maintain strong communication and ensure smooth operations of the Academic department.

RESPONSIBILITIES

The duties and responsibilities of the Academic Admin are subject to change and additional duties may be assigned over time as the situations require. The duties and responsibilities include but are not limited to:

• Perform general administrative assistant duties for the academic department, this includes, preparing course calendars, class lists, attendance sheets, teacher schedules, inventory of course materials and other resources needed.
• Maintain student academic records and databases.
• Assist students all through their learning journey, including handling student complaints and issues.
• Maintain the inventory of books and equipment of the academic department.
• Coordinate meetings and appointments for the academic department.
• Collect and organize the academic records (academic grades, attendance, and other) for evaluation and reporting
• Assist in developing and reviewing course curriculum and syllabus
• Assist in ensuring the smooth daily operation of the department
• Perform other tasks assigned

QUALIFICATIONS

• Must have a post-secondary Diploma or Degree in Education or a related field and/or direct related experience. Previous experience in a Post-Secondary Education environment would be considered an asset.
• Excellent verbal and written communication along with the ability to multitask, and to work independently and in a team-based environment
• Experience in document preparation, file management, scheduling
• Excellent customer service and strong interpersonal communication skills (listening, conflict resolution, diplomacy, patience, empathy), including having to be able to deal with students' and instructors' concerns and issues.
• Tech-savvy with an understanding of Software, including Google Classroom, and Microsoft Office (Excel, Office, Outlook, PowerPoint, and Word.

PERSONALITY

• Self-starter, with a genuine interest in making a positive difference in students' educational and professional lives.
• Detailed-oriented and result-driven personality with the ability to multitask, strong work ethic, and time management skills.
• Excellent ability to perform tasks with accuracy, quality, promptness, and minimal supervision while maintaining deadlines, best practices, and compliance.

Job Types: Full-time, Permanent

Benefits:

• Dental care
• Extended health care
• Life insurance
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Weekends as needed

Education:

• Bachelor's Degree (preferred)

Experience:

• Administrative: 1 year (preferred)

Ability to Commute:

• Calgary, AB T2P 3P8 (required)

Ability to Relocate:

• Calgary, AB T2P 3P8: Relocate before starting work (required)

Work Location: In person