Emploi Contact centre operations manager Ontario

 ...£55,000 A well-established and reputable insurance company are looking for someone to manage the day-to-day running of their contact centre, ensuring the smooth running of all operations. Main Tasks & Responsibilities: ~Continuously monitor, analyse and follow up on all service... 

 ...results, in an inclusive and high-performing culture. The Manager Contact Centre CCaaS Business Transformation role contributes to the...  ...Collaborate with cross-functional teams, including IT, business, and operations, to understand business requirements and define project... 

 ...and working with Developers, Testers and Management. The CCaaS Business Analyst...  ...knowledge of Retail Banking products, Contact Centre Best Practices, Compliance & regulatory...  ...Actively pursues effective and efficient operations of his/her respective areas, while ensuring... 

 ...The agent is the first point of contact for Supervisors for all pay...  ...knowledge of various Payroll/Time Management/Human Resources and Benefits...  ...for the Clerk, HR Contact Centre:  1.    Answers all enquiries...  ...system applications.  Ability to operate on-line computer and... 

 ...With more than 1,300 locally owned and operated stores from coast to coast, the Shoppers...  ...Nature And Scope In support of program operations, the Pharmacist will be required to work...  ...practice Provide ongoing feedback to management regarding program operations and... 

Overview Languages Bilingual Education Secondary (high) school graduation certificate or equivalent experience Experience 1 to less than 7 months Experience and specialization Computer and technology knowledge Quick Books Computerized ...

 ...Position is rotaing shift schedule for a 24/7 operation. Plans, builds, operates, monitors,...  ...efficiency. Acts as the main point of contact to provide emergency and operational engineering...  ...addresses any issues. Builds change management plans of varying scope and type; leads or... 

 ...full-time position of Treatment Operator in the Water and Wastewater...  ...Department.   DUTIES Operation, including process control and...  ...the Drinking Water Quality Management Standard and Environmental Compliance...  ...to be interviewed will be contacted. In accordance with the... 

 ...and visitors. Your opportunity: Reporting to the Manager, Security Operations and Systems, the Call Centre Operators answer non-emergency telephone calls to...  ...also handle in-person enquiries and act as a first contact to all clients, contractors, students, faculty, visitors... 

Our client, a large financial institution, is looking for a Procurement Contact Centre Analyst for an initial 6-month contract. This role is hybrid with 2 days a week in office in Toronto. Responsibilities Include: Receiving and actioning requests from ServiceNow to... 

 ...proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge...  ...opportunity: Who we’re looking for: The Sr. Manager, Cyber Security - Security Operations Centre is responsible for the day-to-day delivery of security... 

 ...technicians are responsible for hardware-level support, including the management of loan equipment. Please note this is in office position...  ...all systems NOC/Service Desk are responsible for initial support contact (via Confluence wiki). Regular reviews of support documentation... 

 ...critical areas: End-User Technical Support, Desktop Management, Network Management, Voice and Data Communications, Contact Centre, Business and Web Applications and Strategic...  ...is responsible for ensuring the ongoing 24/7 operations of Voice System, Contact Centre, Digital... 

 ...The Regional Control Centre (RCC) Operator plays a crucial role in ensuring the smooth and efficient...  ...the security team. Reporting to the Duty Manager (RCC), the operator performs various...  ...performance, and updates to the regional contact/communication list. Providing... 

 ...Operations Manager   Purpose of Position The Operations Manager plays a crucial role in overseeing the efficient operation of security...  ...CBSA). This position is based on site at the Immigration Holding Centre in Etobicoke and plays a pivotal role in providing management... 

 ...and capture success in any organization! At GDMS-C, the Proposal Centre Manager works with a broad group of stakeholders, where their primary...  ...process. If you require accommodation or have questions, please contact Human Resources via [email protected] . Our comprehensive... 

 ...community, and we care. Let’s grow together. Manager, Operations - Parks Who We Are In Whitby, we are...  ...and amenities of a larger urban centre.  Whitby boasts two beautiful heritage...  ...all levels of the organization, external contacts and elected officials. By effectively... 

 ...'s Global Technology Solutions' (GTS) - Contact Centre (CC) Engineering is responsible for the...  ...As part of the CC Engineering team that manages the core Telephony framework infrastructure...  ..., Support, Incident Management and DC Operations for the attention and resolution of failures... 

 ...the adventure of what’s next.  About the Role As the General Manager, you are responsible for leading your team to deliver a...  ...sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the... 

Overview Languages English Education Secondary (high) school graduation certificate or equivalent experience Experience Experience an asset Additional information Security and safety Enhanced reliability security clearance Criminal record...