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- ...process by communicating lease terms, incentives, and community updates. Respond to resident concerns promptly and professionally, escalating issues when necessary. Help plan and participate in resident events to strengthen community engagement. Administrative Support...SuggestedFull timeWork at officeLocal areaWeekend workAfternoon shift
- ...Overview Reporting to the Assistant General Manager, the Front Desk Agent is responsible for the professional leasing and administration of... ...Residents’ inquiries, feedback, complaints or concerns, and escalate any issues to the Assistant General Manager or General Manager....SuggestedFull timePart timeShift work
$15.75 - $18 per hour
...Customer Expert II Advertis ed as : Digital Business Support Agent Location: Onsite TPCA Waterloo / Remote outside ON... ...be able to manage a customer case as well as a related level 2 escalated case. ~ Handhold and work with all levels of end users including...SuggestedHourly payFull timeContract workLocal areaRemote workWork from homeWorldwideFlexible hoursShift work$65k - $75k per year
...individuals to our growing team in the Cambridge, Kitchener, and Waterloo region! Position Overview We’re hiring for a full-time Customer Agent Representative role. In this position, you’ll attend pre-scheduled customer appointments (no cold calling or door knocking!), perform...SuggestedFull timeWork at officeImmediate startMonday to fridayNight shift$19.61 - $28.9 per hour
...Agent de contrôle préembarquement bilingue - Aéroport international de la région de Waterloo (YKF) GardaWorld recrute actuellement des agents de contrôle pré-embarquement pour l'aéroport international de Waterloo, situé à Kitchener, en Ontario, Canada. Si vous...SuggestedPermanent employment- ...addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. Requirements ~18 years of age or older ~ Complete Background check and drug test...SuggestedFull timeSeasonal workRemote workWork from home
- ...and user experiences. Role Overview We’re inviting individuals from all backgrounds, including those searching for call centre agent roles, to express interest in joining upcoming consumer research studies. These may include online interviews, product evaluations, or...SuggestedPart timeCasual workRemote workWork from homeFlexible hours
- ...committed to operational and service excellence ~ Experienced change agent - able to identify and implement process improvements ~... ...collaboration skills ~ Good judgment ability to determine which issues to escalate ~ Executive presence - Ability to interact with senior leaders...SuggestedPermanent employmentFull timeShift work
$195k - $200k per year
...critical delivery, ensuring the end-to-end implementation of AI agents moves seamlessly from initial promise to full-scale production for... ..., autonomous infrastructure. Mitigate high-stakes customer escalations, providing direct debugging and architectural guidance to customer...SuggestedFull time$43.2k - $80.3k per year
...of bank services, products, and processes. Coordinates service requests and problem resolution processes and ensures accuracy. Escalates unresolved customer situations to managers as required. Develops solutions and makes recommendations based on an understanding of...SuggestedContract workPart timeDay shift$55.06k per year
...when handling sensitive information. ~ Demonstrated ability to work independently with minimal supervision while knowing when to escalate issues. ~ Demonstrated ability to adapt to changing priorities and evolving administrative needs. ~ Demonstrated ability to work...SuggestedPermanent employmentFull timeWork at officeRelocationFlexible hours$35.7k - $66.1k per year
...Independently resolves client complaints in a timely and effective manner; escalates as required. Keeps current with investment services... ...tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps...SuggestedFull timeContract workPart timeWork at office- ...detailed skills and ability to produce high-quality deliverables Organizational, monitoring, multi-tasking skills and ability to escalate to manager when issues arise Work independently on multiple tasks and priorities simultaneously under high-pressure workloads Work...SuggestedWork at officeWork from homeFlexible hoursShift work
$85.4k per year
...process design and improvement, data analysis, performance metrics, technical documentation and SQA as required. · Act as a change agent. Train business teams on system changes, process improvements, and change management activities and project management tools. Develop...SuggestedPermanent employmentFull timeWork at office$34.75k - $51.8k per year
...Contributes to meeting branch business results and the customer experience. Supports operational activities (e.g. inventory management, escalated service requests, following up on customer applications, filing, opening and closing activities). Acts as a key member of a...SuggestedContract workPart timeDay shift$65.97k per year
...contact with over 100 international mobility partners, ensuring exceptional service and timely, accurate information. Responds, escalates and communicates on emerging student issues here and abroad to ensure appropriate UW and international partner colleagues are briefed...Permanent employmentFull timeTemporary workWork at officeFlexible hours$125k per year
...support reusability, scalability, security, and maintainability, escalating major architectural trade-offs. Identify and manage... ...implement productivity improvements. Serve as the first line of escalation for delivery issues. Coach teams for continuous improvement...Contract workWork at officeRemote workFlexible hours$50.01k per year
...and course enrolment. • Must use discretion, tact, sound judgement and problem-solving skills, and be able to know when and where to escalate an issue. • Remain friendly, calm, and clear-headed during situations where a student, parent, or guardian is upset and displeased....Permanent employmentFull timeCasual workWork at officeImmediate start$33.6k - $50.9k per year
...coordinate changes to premises (e.g. relocations, office planning) with minimal interruptions to business operations. Identifies and escalates all irregularities and discrepancies to management. Performs various operational activities to meet business objectives, client...Contract workPart timeWork at officeRelocation$85.4k per year
...cross-functional working relationships within the department. Works collaboratively to aid in the achievement of goals and to resolve escalated issues. ~ Works collaboratively with campus colleagues including, but not limited to, Campus Wellness, Police Services, the...Full timeContract workTemporary workWork at officeRelocationFlexible hours$80k - $95k per year
...to monitoring the health of the software installed at the various customer sites, which resulted in resolving problems before they escalated into larger issues. Furthermore, you championed the creation of an automated health tracking application along with the development...Full timeWork from homeWeekend work$65.6k - $92.25k per year
...them as a team until the incident is resolved. Be prepared to escalate an issue to Management in order to drive resolution.... ...the first point of contact for partner NOCs. Action Customer escalations from Customer Service Operations. Actively participate in, and...InternshipImmediate startShift workNight shiftRotating shift$65k per year
...Functional Alignment: Partner with Adoption CSMs, Sales, Support, and Product to ensure coordinated customer strategy and early risk escalation. Strategic Customer Management – Experience & Aptitudes ~3+ years in Customer Success, Strategic Account Management, or similar...Long term contract- ...management. Helping with merchandising, stocking, and unpacking daily shipments. Providing exceptional customer service and resolving escalated issues. Training, coaching, and developing employees. Performing cash management, store opening and closing duties as needed....Full timeWeekend workAfternoon shift
- ...Savings Plan (RDSP), or Ontario Works. HomeShare Mortgage – for two or more members to pool resources together to buy a home. Escalator Loan – for members who struggle with access to traditional credit options. Creation Care Loan – for members to purchase environmentally...For contractorsLive out
$145k per year
...Track delivery metrics and implement targeted productivity and delivery maturity improvements. Serve as the primary point of escalation for platform, delivery, and vendor-related issues, facilitating rapid resolution in a complex environment. 3. People Leadership...Long term contractWork at officeRemote workFlexible hours$76.28k - $104.94k per year
...and workflows are consistently met. Support the resolution of member issues by guiding the team, removing barriers and ensuring escalated situations progress to timely effective outcomes. Collaborate with leaders and partners across the brokerage to align on priorities...Full timeWork from homeFlexible hours$53.8k - $87.4k per year
...Ledger. Role Summary: Key performance elements include ensuring that all work is complete and accurate as well as identifying and escalating any control/compliance issues and offering alternatives for a solution. You should possess a natural willingness to support the team...Permanent employmentContract workFixed term contractWork at officeRemote workWork from homeFlexible hours$26 per hour
...make a difference in the lives of individuals, families and communities around the world. Job Description: Our Contact Centre agents have the privilege of speaking to millions of Canadians each year. In each call, they can make an immediate difference in the lives of...Hourly payWork at officeImmediate startMonday to fridayFlexible hoursShift workWeekday work$95k - $120k per year
...recruitment channels. ~ Ensure a consistent and compelling candidate experience across all touchpoints. ~ Act as a point of escalation for resolving complex or sensitive recruitment matters. HR and Talent Initiatives: ~ Support broader HR and talent management...Long term contractPermanent employmentFull timeInternshipWork at office2 days per week