Warehouse Customer Support Supervisor

With over 115 years of experience, EMCO Corporation is a leading national wholesale distributor of plumbing, HVAC, waterworks, and industrial products to the construction industry. We provide quality and cutting-edge products that help support residential, commercial and infrastructure initiatives across Canada.

At EMCO Corporation, we are committed to providing sustainable solutions to our customers and communities in which we live and serve. We empower our team members to act like owners and make a difference within our business through striving for innovation and providing excellence in customer service.

As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.

EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!

Great mentors and on-the-job training

Growth potential with competitive salary, benefits, and profit sharing

A career with a solid, stable company with strong core values

Participation in our pension plan with employer contributions

As the Warehouse Supervisor, you will oversee that all warehouse operations are conducted in a safe, secure, and efficient manner in compliance will all local Health and Safety regulations and company policies. You will be the primary point of contact between the Profit Centre sales and operations team and the warehouse team.

Supervise and train the warehouse team to ensure safe and efficient operation of all warehouse functions

Ensure all material is received and stored in a safe and economical manner while ensuring all proper paperwork is completed

Supervise the proper routing, loading and preparation of orders for shipment, delivery and pick up in accordance with customer instructions

Review and maintain proper driver’s abstracts for drivers and forklift certifications for all forklift operators

Supervise and schedule the maintenance of all delivery vehicles and material handling equipment in use in the warehouse

Recommend purchases of new warehouse equipment, ensuring all safety regulations are met

Safeguard and maintain Profit Centre assets – buildings, fleet, inventory, equipment, and receivables

Understand and follow all safety regulations at all customer locations as well as at the Profit Centre

Resolve all delivery complaints and receiving disputes quickly and efficiently

A minimum of 2 years of material handling experience

Ability to safely operate a forklift and other material handling equipment used within the Profit Centre

Able to manage multiple projects in a fast paced and stressful environment

Ability to learn and operate the applicable software system used to process orders

EMCO is committed to diversity, equity, and inclusion in our workplaces. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.

EMCO uses third-party artificial intelligence to assess resumes to facilitate the review of candidates.