Business Continuity Process Manager H/F

Manager Business Consulting - Strategy & Change

This role is hybrid and requires you to be at our downtown Toronto office (250 Yonge Street, Toronto) at a minimum 3 days per week - subject to change at any time.

As a core partner of the Business & Strategic IT Consulting practice, you will be an internal and external expert related to driving organizational transformation through project leadership and change management fundamentals. We help our clients at various stages of their transformation journeys, so this role will have the opportunity to both help shape strategic goals and overcome various operational challenges during implementation. This includes supporting executive leaders through mobilization planning and roadmaps, assessing transformation maturity, and leading implementation engagements to overcome cultural and organizational barriers.

The Business & Strategic IT Consulting practice partners with clients to help them realize their full potential by unleashing the power of people and technology. For organizations with aspirations to increase value or need strategic advisory on reshaping their existing business and operational goals, our Business Consulting services will connect both business , operations and technology departments and contribute toward accelerating their transformation journey.

Lead and deliver large client engagements that drive digital and organizational transformation and help develop and implement effective change management strategies while deepening relationships with client executives and CGI teams

• Lead interdisciplinary project team across technology, domain experts, business consultants and senior leadership while managing and supporting key client stakeholders and serve as the main contact for clients, managing progress, risks, and outcomes.
• Design & present deliverables to senior leaders and executives that bridge the gap between technology and business Lead business development activities, including RFPs, proposals, and client relationships.
• Ensure high standards of engagement management, including project plans, financials, and risk management.
• Lead creative and effective workshops to help clients identify key priorities, shape strategic initiatives and identify critical enablers and barriers
• Co-create transformation strategies with clients based on assessment of current state (across technology, organization & people, business model) and desired future state.
• Develop specific frameworks including transformation strategies & organizational design, operating models and mobilization roadmaps that accelerate value across the enterprise or key departments. Additional deliverables may include developing change management strategies and plans (communications, training, adoption plans)
• Seamlessly transition between business and technology groups when working with clients to ideate customer solutions, design services, and work to implement action items
• Develop strong client relationships and business development opportunities while anticipating client wants/needs and articulating strategic point of views

4-5 years of previous business consulting, agency, or other professional services experience, ideally supporting the financial services industry

• Deep experience in large scale project/program management and leading transformation projects
• Demonstrated professional experience is change management fundamentals, qualitative research & discovery, and leading implementation teams
• Experience with workshop and meeting facilitation, particularly with senior executive level participants and stakeholders across enterprise departments
• Strong practical knowledge of strategic frameworks and methodologies, change management tools, operating model development, financial analysis, and/or business transformation roadmap design
• Excellent presentation and writing skills, with ability to tell a meaningful story
• The determination of this range includes factors such as skill set level, geographic market, experience and training, and licenses and certifications. We benefit from our collective success and actively shape our company’s strategy and direction.

At CGI, we value the strength that diversity brings and are committed to fostering a workplace where everyone belongs. We collaborate with our clients to build more inclusive communities and empower all CGI partners to thrive. Come join our team—one of the largest IT and business consulting services firms in the world.