Automotive parts sales person

Parts Person Location: Universal Ford Lincoln Job Type: Full-Time Reports To: Parts Manager
Universal Ford Lincoln is looking for a professional, organized, and customer-focused Parts Person to join our team. This critical position ensures the efficient operation of the Parts Department by supporting the needs of retail customers and wholesale accounts. The ideal candidate will demonstrate a strong knowledge of automotive parts, excellent communication skills, and a commitment to delivering superior customer service. This role is perfect for someone who thrives in a fast-paced environment and is looking for long-term growth within a trusted, family-owned dealership.
In addition to competitive pay, we offer our employees;
Supplemental Medical Coverage
Dental and Vision Plans
Company Pension
Short and Long-Term Disability
Paid Life Insurance
Employee and Family Assistance Programs
Meet and greet incoming customers in a courteous and professional manner.
Provide accurate quotes, estimated time of arrival (ETA) of parts, and proactive updates to customers.
Obtain proper customer authorization for parts sales or service-related parts orders.
Interpret information provided by the customer or technician to identify and source the correct parts.
Sell automotive parts, accessories, and shop supplies to retail and internal customers.
Receive and process customer payments accurately.
Perform general administrative and office duties related to the parts department.
Uphold dealership standards, policies, and procedures at all times.
High school diploma or equivalent; automotive or parts-related training is an asset.
Minimum 1-2 years of experience in an automotive parts department, preferably in a dealership setting.
Knowledge of automotive components and vehicle systems.
Proficiency with dealership management systems (e.g., CDK, Reynolds & Reynolds) and basic computer skills.
Strong customer service, communication, and interpersonal skills.
Valid Alberta Class 5 driver's license with a clean driver's abstract.
Forklift certification is an asset
Job Types: Full-time, Permanent
Dental care
Disability insurance
Life insurance
Monday to Friday
Ability to commute/relocate:
~ Calgary, AB T1Y 1A2: reliably commute or plan to relocate before starting work (preferred)