Operations Supervisor (Part-Time; Evening)

Manager of Operations

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NMSC staff, technical staff, recreational and competitive coaches, team managers, members
Ontario Soccer, and Canada Soccer), community partners, and external service providers.

The Manager of Operations is responsible for the day-to-day administrative functions that
enable the club to deliver consistent, high-quality programming across its Recreational,
Director, this role ensures the administrative infrastructure supporting members, families, team
managers, coaches, and staff runs efficiently and accurately, in alignment with club policies and
manage multiple competing priorities in a fast-paced, member-facing environment. Manager of Operations is expected to represent NMSC with professionalism at all times and to
Administrative Support

• Supervise administrative and office staff, and oversee day-to-day operations.
• Coordinate technical program logistics, including scheduling, registrations, rosters, and

travel documentation.
● Serve as the primary administrative point of contact for team managers and the office's
support through in-person, phone, and email communications.
● Maintain accurate and timely records for both administrative and technical functions, in
compliance with NMSC policies, PIPEDA, and sanctioning body requirements.

• Attend internal meetings, planning sessions, and club events as required.
• Any other administrative tasks as assigned by the Executive Director.

Game Day Operations & Hosted Events
● Manage game day staff and oversee the operational execution of hosted events,
Serve as the primary on-site operational lead for hosted events, liaising with Ontario
Supervise direct reports, including administrative, office, and game day staff.
● Conduct quarterly, documented Personal Development Planning meetings with all direct
reports, in accordance with NMSC's Personal Development Plan framework.
● Identify training and professional development needs for direct reports, and recommend
Approve routine administrative and operational decisions within the scope of the role
technical staff.
● Assign and direct part-time administrative, office, and game day staff in the delivery of
Determine appropriate handling, retention, and access controls for club records in
accordance with NMSC policies, PIPEDA, and sanctioning body requirements.
● legal, or reputational risk, to the Executive Director.

Post-secondary education in business administration, sport management, or a related
field, or equivalent professional experience.
● A minimum of three years of experience in an administrative, operations, or office
management role, preferably in a sport, non-profit, or member-based organization.
● Proficiency with office productivity and administrative software, including Google
Workspace and Microsoft Office, and comfort learning sport-specific platforms such as
payment reconciliation.

• Experience coordinating events or game day operations is strongly preferred.
• Excellent communication, planning, and interpersonal skills.
• Comfortable working evenings and weekends in soccer environments.
• requirement to travel between club facilities and to hosted events.
• Full-time, based in Mississauga, Ontario.
• Evenings and weekends are required as necessary to support programming, events, and

Some travel within Ontario is required. This is a Management
from hours-of-work and overtime provisions.