Developer Programmer

Job Responsibility:
The Aquatic Programmer will be responsible for promoting a positive experience for all visitors of the Aquatic Park. This is done through high safety standards, quality instruction & monitoring and creating a positive culture.
Responsibilities:
Human Resources:
Recruit, hire, and train qualified Head Lifeguards, Lifeguards and Attendants.
Supervise aquatic staff, managing conduct and performance.
Create staff schedules, monitor shift changes and ensure adequate coverage.
Develop and facilitate training and orientation sessions.
Actively promote teambuilding and mentoring of staff and volunteers.
Customer Service and Communications:
Communicate effectively with the public and staff.
Provide customer service training for all new staff.
Implement standards of excellence.
Public Relations/Marketing:
Participate in analyzing and assessing customer needs and trends.
Participate in promotional and advertising plans.
Administration:
Develop and implement aquatic program schedules.
Ensure organization of accurate and up to date class lists and attendance sheets for instructors.
Develop and monitor program resources for instructors.
Ensure program data entry into required systems (Xplor, Swimgen, etc.) for registrations, grades, report cards etc.
Ensure program inventory and supplies are ordered and maintained
Deliver leadership courses and staff training.
Maintain current WHMIS, and updated on AB Pool and OH&S regulations.
Perform assessments and maintain safety and cleanliness of all aquatic areas.
Input and participate in required organizational health & safety inspections, audits and hazard assessments (internal or external).
Ensure safety and awareness for all staff while facilitating programs.
This position promotes a positive experience for all Aquatic Park visitors and staff.
This position is capable of working with all levels of the Aquatic team.
Risk Management:
Perform First Aid and emergency procedures as required.
Participate in the development of Westside Aquatic policies and procedures.
Ensure cleanliness and safety of all aquatic areas.
Deliver leadership courses and staff training.
Perform and maintain programs, assessments, quality control and safety.
Participate in required OH&S inspections, audits and hazard assessments (internal and external).
Ensure safety awareness for all staff while facilitating programs.
Skills Required:
Ability to work as a team member and independently.
Ability to work with multi age groups.
Strong customer service skills.
Strong communication and problem-solving skills.
Effective and proven organizational skills.
Experienced program development skills.
Risk management awareness.
Confident computer skills - Microsoft Office.
Physical/Psychological Demands
Ability to work in a fast-paced, warm, noisy and demanding environment.
Ability to complete sessional aquatic skills aligned with Lifesaving Society physical standards.
Ability to work with vulnerable populations and respect customer/facility confidentiality.
Ability to lift 20-25lbs and work in a daily routine of sitting, standing, walking, swimming, bending, crouching, and kneeling.
Extended periods of time in the pool and on pool deck.
Exposure to chemical used in the pool.
Exposure to cleaning supplies.
Ability to complete administration work ergonomically.
Qualifications:

• 5 (five) years of applicable aquatic experience, including 3 years in a supervisory level position.
• Current Lifesaving Society Lifesaving & Swim for Life Instructor Certification (Trainer Award is an asset).
• Current National Lifeguard Service Award (National Lifeguard Instructor/Trainer Award is an asset).
• Current Alberta Approved First Aid training agency - CSA Standard Z1210-17 Intermediate First Aid (First Aid Instructor is an asset).

Licenses & Certifications
Required
Vulnerable Sector Search
National Lifeguard - Pool
Swim Instructor
Lifesaving Instructor
CSA Standard Z1210-17 IFA
Preferred
Water Fitness Instructor
SEE Auditor
AQ Supervisor Training