Digital Analyst (Remote)

That’s why we work together to improve the lives of those living with diabetes – sharing knowledge and resources, supporting health-care professionals to improve patient care, advocating for change through policy, and funding research to advance treatments and discover a cure. Living with diabetes is a complex and often relentless journey, testing the resilience of every individual affected. Diabetes Canada is here to help—providing tools, resources, and support to make that journey easier.
We’re seeking a Digital and Direct Response Specialist who will be supporting the national Donor Response Marketing (DRM) program by executing and supporting multi-channel, single-gift donor, acquisition and engagement campaigns through direct mail, phone, email, online and paid digital channels.
The role reports to the Senior Manager, Annual Giving and works closely with the Manager, Digital Fundraising, and a wide range of internal colleagues and external vendors to oversee all tactical aspects of direct response initiatives, including campaign delivery and operations, asset editing and approvals, stakeholder and vendor communications, and Donor Response Marketing program support.
Diabetes Canada’s national office is at 1000–170 University Avenue, Toronto, Ontario. We offer a flexible work arrangement, allowing employees to work remotely, with the expectation of working onsite once per week, and additional in-office attendance as required by their manager or the organization.
Lead internal campaign kick-off meetings with Diabetes Canada’s (DC) cross functional stakeholder group and coordinate internal and external reviews and approvals of campaign data, copy and creative.
Provide campaign implementation support, working with DRM team campaign leads to coordinate and activate campaign operational support processes with cross-departmental stakeholders and external vendors.
Provide campaign data management support, including reviews of data segments and splits, and campaign results tracking.
Manage all internal DRM edits and approvals with cross-departmental stakeholders during asset development for all channels, including mail, email and media.
Support the Senior Manager, Annual Giving with donor service support, including fulfilling premium mailing requests, recording donor survey responses and implementing new fulfillment structures with external gift processing vendor as needed.
Maintain and update team hard and soft copy files and the DRM SharePoint site to ensure robust and accurate historical record of all campaign and program activities.
Conduct competitor analysis and sector best practice research to support special projects and the development of new initiatives, as identified by Senior Manager, Annual Giving.
Post-secondary diploma or university degree, or an equivalent combination of education, training and experience.

• experience working within a large national charity is an asset.
• able to manage multiple priorities while ensuring timely project delivery.
• excels at building strong relationships and is comfortable working with stakeholders at a variety of levels.
• Strong computer skills, with high level of comfort working in MS Office, Teams and SharePoint.
• Experience with Raiser’s Edge or other CRM software is an asset.
• Experience with industry online fundraising platforms (Fundraise Up, MailChimp, etc.) is an asset.

Diabetes Canada is a national organization with an entrepreneurial spirit, where your contributions are valued, recognized, and rewarded. You’ll join a team that values collaboration, learning, and purpose-driven work, while contributing to initiatives that support research, advocacy, and community programs across the country.
Impactful Work Environment: Join a high-performing, collaborative team committed to building a healthy and engaged workplace culture.
Flexibility: Our flexible work agreement allows for remote and hybrid schedules, supporting work-life balance on a 35-hour work week.
Comprehensive Benefits: Receive competitive compensation plus a group benefits package, including health and dental coverage, life insurance, disability coverage, Employee and Family Assistance Program (EFAP), and company-matched Pension/RRSP. Also access to a $350/year healthcare spending account.
Day-One Coverage: Most group benefits including health, dental, life insurance, and EFAP, start on your first day.
Generous Time Off: Enjoy additional paid holidays beyond provincial statutory holidays and an end-of-year office closure.
Join an organization that celebrates diversity and fosters an inclusive environment where everyone has equal opportunities to thrive
If you are already on Diabetes Canada’s job posting site, click on the “Apply Now” button found at the top-left of this screen. If you are not on DC’s job posting site, go to the webpage: and click on “View Job Openings”.
Where applicable, you must hold a valid work permit or study permit that allows you to fulfill the requirements of this role.
Diabetes Canada welcomes applications from all qualified individuals, including people of all genders, Indigenous Peoples, persons with disabilities, and members of visible minorities. We value a workforce that reflects the diversity of the communities we serve.