Chargé(e) analyses marketing (H/F)

Linen Chest is not just any retailer — we’re one of Canada’s leading destinations for high-quality home goods, providing thoughtfully curated products for the bedroom, bathroom, kitchen, dining, and home décor. Known for our personalized solutions and exceptional customer service, we bring comfort and style to homes across the country, both online and in our stores. Now, we're looking for a highly skilled Email & SMS Marketing Specialist to take our digital communications to the next level.

As our Email & SMS Marketing Specialist, you'll be at the heart of our customer engagement strategy. You'll work alongside a passionate marketing team to create compelling email and SMS campaigns that captivate our audience, increase customer loyalty, and drive sales. Your creativity and data-driven insights will shape how we communicate new product launches, promotions, and personalized recommendations, making every message memorable and on-brand.
Develop, manage, and execute email marketing and SMS campaigns, including promotional, transactional, and lifecycle emails.
Coordinate with cross-functional teams (Creative, E-commerce, Merchandising) to ensure all email and SMS content aligns with brand guidelines and marketing goals.
Build and manage email lists, segments, and databases to optimize targeting and performance.
Analyze campaign performance metrics (e.g., Manage the scheduling, segmentation, and personalization of email and SMS content using marketing automation tools.
Ensure compliance with email marketing best practices and anti-spam laws (CASL, GDPR).
Collaborate on lead generation initiatives, working closely with the customer acquisition and retention teams.
Stay up to date with email and SMS marketing trends and technologies to drive innovation within our campaigns.

Bachelor's degree in Marketing, Communications, or a related field.

• 4+ years of experience in email and SMS marketing, preferably in retail or e-commerce.
• Proficient in platforms like Klaviyo, Listrak, or Salesforce Marketing Cloud.
• Strong understanding of segmentation, automation, and A/B testing strategies.
• Familiarity with HTML for email design (preferred but not mandatory).
• Experience with campaign performance analysis, delivering actionable insights.
• Strong project management and multitasking skills.
• Bilingual in English and French is a plus!