Clinic Receptionist

Rehabilitation Clinic Receptionist

Job Status: Full-time

Reporting to the Clinic Manager or designate, the Rehabilitation Clinic Receptionist is responsible for the day-to-day coordination of clinical operations, which includes greeting clients, managing files, answering phones, booking appointments, providing knowledge-based opinions, managing insurance claims, increasing repeat business as well as being the right-hand in all things governing the smooth operations of the clinic. Answer phones, book appointments

Build clinic loyalty by exceeding service expectations and relationship-building

Follow proper office procedures/file maintenance

Daily financial reconciliation

General administrative and clerical support

2+ years of customer interaction in a professional role, either face-to-face or over the phone

• Experience using Booker or other scheduling programs will be considered an asset
• Experience working in a clinical environment will be considered an asset
• Fluency, both spoken and written in English and French, is highly valued.
• Insurance processing experience is an asset
• Ability to work a flexible schedule
• Ability to navigate multiple computer systems
• High degree of accuracy in clerical data entry functions
• Superior customer service
• Flexible schedule

NHC Capital Wellness Clinic is committed to providing accessible employment practices that comply with the Accessibility for Ontarians with Disabilities Act (AODA). ca with your accommodation request.