Sales Associate - Overnights
White Cap Canada Inc.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Job Summary: Responsible for the sales process to generate new sales opportunities or up-sell via phone, email, other electronic communication, or in person. Develop customer relationships by identifying customer needs, informing customers about the products and services offered, providing solutions, recommending new/better products, and processing/handling customer orders.
Receives, researches, and answers customer questions regarding accounts, products, rates and services offered, via telephone or in person; engages with both counter customers and phone customers to fully identify needs, responds to inquiries or questions, and offers timely solutions.
Identifies up-selling and add-on sales opportunities. Communicates product features, benefits, and warranty policy information to customers.
Develops relationships and partnerships with customers and establishes White Cap as a First Choice Supplier to our customers.
Orders products, arranges deliveries, and follows up with customers with regarding order status.
Prospects for new sales opportunities via outbound calling and emailing.
Facilitates the sales process through project management, tracking open sales orders, issue resolution, and overall customer service and support.
Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
Typically requires overnight travel less than 5% of the time.
If you’re looking to play a role in building Canada, consider one of our open opportunities. Comprehensive Benefits Packages, RRSP Matching Plan, Internal Learning Centre, Competitive Salary, Career Growth, Wellness Programs & Tuition Reimbursement.
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