Pharmacy Assistant - Permanent Part-time

Position Title: Pharmacy Assistant- Part Time

Position Type: Part time

Metro

Employment Type: Permanent

This position is part of a unionized bargaining unit. The hourly wage for this position starts at $16.60 and is established in accordance with the collective agreement. Depending on a candidate’s relevant knowledge, skills, education, and prior experience, a higher hourly wage may be offered. Any hourly wage offered for this role, whether starting or higher, will fall within the wage scale established for this position in accordance with the collective agreement.

This is a posting for an existing permanent part-time position

Location: 16 William Kitchen Boulevard , Toronto, ON

Shift: Days, Evenings & Weekends

Join Our Team as a Pharmacy Assistant at Metro !

Are you ready to join a dynamic team and make a real impact in the world of pharmacy? As a Pharmacy Assistant, you will support pharmacists operationally in providing dispensary and pharmacy services and achieving Company initiatives. You will receive direction from the pharmacist on duty and the Pharmacy Manager, working towards the achievement of goals and objectives while adhering to both Company operating standards and Ontario College of Pharmacists' standards of practice.

Become a valued member of our team that champions innovation, excellence, and community care. Apply today and start an exciting journey with us at Metro!

Perform all aspects of the technical act of dispensing.

Answers phones and checks IVR voicemail messages.

Provides customer assistance with merchandise on the sales floor and at the cash register.

Performs inventory-related tasks.

Utilizes wholesaler websites for various functions.

Assists with dispensary paperwork as directed.

Maintains store standards and conditions and may be assigned to clean dispensary, sweep floor, and clean shelves as required.

Performs other duties as assigned by the Pharmacy Manager or Pharmacist.

Follows all applicable Company policies and procedures, Government regulations, Health and Safety and Food Safety regulations.

Education – Pharmacy Assistant program.

Experience - Minimum of 2 years in retail pharmacy.

Proficient with current PC systems, MS Office programs and pharmacy software (Kroll).

Language skills to communicate clearly and listen carefully in a respectful manner.

Customer service skills to achieve customer satisfaction by recognizing customer needs/wants.

Receptive to constructive feedback for continuous improvement

The Pharmacy Assistant receives direction from the Pharmacy Manager, Pharmacist, and Pharmacy Technician. They interact with internal contacts, including Pharmacy Operations, Pharmacy Services, Pharmacy Merchandising, Inventory Control and Audit, Store Services, McMahon, and Metro IT. Additionally, they engage with external contacts, such as customers and direct pharmacy vendors like McMahon and Kroll Canada.

Disclosure on Use of Artifical Intelligence in Recruitment: In compliance with Ontario's Employment Standards Act (Bill 149), we disclose that METRO and certain third-party job boards we use incorporate artificial intelligence (AI) technology to assist in screening, assessing, or selecting applicants for positions. The use of AI helps us efficiently review the large volume of applications we receive, ensuring that every candidate's profile is considered promptly and consistently. At no stage does AI determine recruitment outcomes.

METRO is committed to providing an inclusive work environment that reflects the communities we serve. The company values, respects and relies on the diversity of backgrounds, experiences, and points of view because it allows us to innovate, make better decisions and better understand our customers.