Office Manager - Permanent Full-time

At Tourism Kamloops, we believe great ideas are sparked by open minds and expansive thinking. We’re a team fueled by creativity, connection, and a deep love for our community. Reporting to the CEO, the Office Manager is the steady hand that keeps Tourism Kamloops running smoothly. You’ll sit at the heart of our day-to-day operations—overseeing office systems, supporting our team, coordinating with partners and suppliers, and making sure the details are handled so big ideas can come to life.

You’re comfortable juggling multiple priorities, enjoy working with a variety of teams and industry partners, and take pride in building a positive, well-structured environment where staff and partners can thrive.

Keep the office humming by managing inventory, filing systems, storage, and general office organization.
Maintain detailed records of technology, promotional items, and office supplies—and coordinate orders when stock runs low.
Oversee the use of company assets (like tents, banners, and other equipment) by internal teams and third parties.
Manage operational and facility agreements, liaise with the landlord, and coordinate building or grounds maintenance and repairs as needed.
Monitor and facilitate corporate insurance, licensing, and vehicle/trailer requirements.
Support the development and upkeep of organizational policies, manuals, and contracts, always looking for opportunities to improve efficiency.

Accounting & Administrative Support
Act as the on-site liaison for our offsite Bookkeeper—supporting deposits, credit card reconciliations, accounts receivable/payable, and petty cash management.
Assist with interim and year-end audits.
Maintain organized files and databases using tools like Dext, SharePoint, and Simpleview CRM.

Provide proactive administrative support to the CEO, including booking meetings, filing reports, and managing external communications.
Participate in budget creation and oversight, facility operations, and organizational planning—always maintaining strict confidentiality.

Maintain our Industry Partner CRM with accurate, up-to-date information.
Support partner programs by updating forms, helping partners submit applications, and preparing post-project reports.
Assist with travel deals programs, including partner outreach and inventory control.
Assist in managing student scholar and resident programs (e.g., Help with research projects and data analysis.
Minimum 5 years of administrative experience.
Strong ability to multi-task, meet deadlines, and see projects through with limited supervision.
Proficiency with the Office 365 suite.
A strong comfort level with technology systems, including Microsoft, SharePoint, Adobe, Simpleview, and similar tools.
Class 5 driver’s license and access to a vehicle.
You live in Kamloops and are able to work in-office Monday to Friday, 8:30 a.m.–You bring a friendly, professional presence to the office and are excited to be part of a small, dynamic team.

Competitive salary of $52,000–$67,000 in a full-time, permanent role based in Kamloops.
A modern, Kamloops-based office space.
A comprehensive, people-first benefits package, including extended health and dental coverage, generous paid time off, wellness supports, and professional development opportunities that help you thrive at work and in life.
A flexible work model that supports high performance while recognizing the importance of personal priorities.
A collaborative, flexible, and forward-thinking work environment where innovation, creativity, and passion are celebrated.
Opportunities to grow, learn, and contribute to exciting projects that showcase Kamloops to the world.