Accommodation Manager

If you take pride in being compassionate honest professional and safe consider an exciting and rewarding career as an Resident Experience Manager at the brand new Parkland at the Common lifestyle residencein Halifax Nova Scotia.

Rising above the iconic corner of Robie and Quinpool Parkland at the Common is an elegant 25-storey community that combines the richness of Halifaxs West End with an elevated living experience for older adults seeking the very best in urban living.

Residents and visitors will be wowed by exceptional personalized service delivered by a full complement of hospitality-minded team members who enjoy unique perksperhaps none more enticing than Parkland at the Commons highly accessible location and city skyline views. From the heated indoor pool to valet parking a full-service salon and spa multiple chef-prepared dining venues and more this community offers a seamless blend of beauty and function that delights at every turn.

You will be surrounded by supportive and talented team members who make our communities great places to live work and visit. And at the end of every day you will know youve made a measured difference in the lives of our residents. Comprehensive health vision and dental benefits plan including an Employee and Family Assistance Program (eligible immediately upon hire)

Life travel and other insurances

Access to virtual healthcare 24/7 for FREE through the group health benefit plan RRSP program (5% employer matching)

Vacation accrual (begins immediately) and travel insurance

Access to thousands of perks vendors and discounts through our WorkPerks program including excellent discounts for apparel restaurants technology fitness travel and tickets to some of your favorite sports and entertainment events

Access to continuing education and training through Shannexs Centre of Excellence

Opportunities to be part of sector innovation and continuous improvement initiatives

Recognition and Rewards for service excellence and safety

Maintains quality and resident satisfaction of the Parkland of responsibility

Consistently ensures service delivery meets established brand standards in terms of quality safety timeliness and customer service.

Establishes strong processes of utilizing formal and informal resident feedback to influence operational practices.

Oversees the orientation of new Residents to Parkland through established standards.

Provides leadership and direction to housekeeping and hospitality services team.

Accountable for management and performance of both departments.

Manages the professional development of all Team Members within the housekeeping and hospitality services department.

Oversees operating budget and spending processes of the food and beverage department

Directs safety & wellness culture of housekeeping and hospitality services team.

In addition to placing high value on continuous improvement collaboration and accountability you bring:

• A University Degree or equivalent experience in Business Administration Hospitality Management or similar education.
• 2-3 years in a management role within Hospitality or Seniors Living environment
• You are passionate about working with seniors and have experience working with the elderly in a seniors living or long-term care environment.
• Alzheimers Disease and other Dementia Care Course considered an asset.
• Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988 Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare hospitality and lifestyle sectors. With locations in Nova Scotia New Brunswick and Ontario Shannex continues to build communities designed for connection wellbeing and longevity. Shannex-owned brands include Allbright Life Parkland Retirement Living & Lifestyle Residences Parkland at Home Faubourg du Mascaret and Shannex Enhanced Care. Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity diversity inclusion and belonging is about creating a culture that embraces the uniqueness of individuals where every person is treated fairly and where racism and discrimination are not tolerated.