Commercial Market Sales Representative

The Commercial (OTR) Sales Representative manages and oversees Kal Tire’s relationships with customers and key accounts within the mining and industrial sector. This role is responsible for maintaining healthy, long-term, and profitable customer relationships while identifying and pursuing qualified sales opportunities. The incumbent promotes the full spectrum of Kal Tire’s products and services, ensuring internal teams across service and store locations understand customer needs, meet commitments, deliver ongoing value, and operate in alignment with Kal Tire’s AIMS and safety culture.

The ideal candidate brings strong problem-solving and time-management skills, is comfortable working with spreadsheets and reporting tools, and demonstrates a professional, customer-focused mindset.

Sales Management
Establish and manage contractual relationships with end-users in the Canadian mining and industrial sectors.
Develop and maintain strong, professional relationships with key and senior contacts at both head office and site levels.
Actively pursue, qualify, and develop new account opportunities using solution-based selling principles.
CIM – national and chapter level, Canadian Coal Association, Tire Industry Association, MinExpo).
Respond to RFIs and RFQs from existing customers, new business opportunities, and mine development or engineering firms.
Collaborate closely with the Regional Sales Manager, Operations Managers, and store leadership to ensure consistent communication, accurate forecasting, and execution of customer commitments.
Maintain awareness of competitive activity within assigned accounts and develop strategies to protect and grow market share.
Participate in Corporate Social Responsibility (CSR) initiatives by understanding customer requirements and ensuring operational alignment.
Contribute to environmental goals and objectives by supporting sustainable practices across customer sites and internal operations.
Training and Development
Maintain a strong working knowledge of the Kal Tire MTG Tire Technician Training Program to effectively communicate its value to existing and prospective customers.
Support overall MTG manpower strategies, including workforce planning, recruiting, retention, and succession planning.
Collaborate with internal stakeholders to ensure customer expectations around service capability and technician competency are met.
Support of Major Accounts
Manage Kal Tire’s relationships with large mining and commercial customers to ensure profitable growth, exceptional service delivery, and competitive differentiation.
Act as the primary relationship manager, ensuring expectations outlined in customer agreements are met and value is clearly communicated.
Analyze and present customer-specific reports demonstrating operational efficiencies, cost savings, and performance improvements delivered by Kal Tire.
Utilize sales program results and customer reporting tools to proactively address issues and strengthen partnerships.
Work closely with the credit department to resolve billing inquiries and ensure accuracy and timeliness.
Communicate customer needs, service standards, and account updates to store and operational teams to ensure consistency across locations.
Monitor client growth plans and market trends to ensure Kal Tire adapts to evolving customer needs and industry conditions.

WORK EXPERIENCE

Minimum of five (5) years of experience in outside or commercial sales within a medium to large organization.
Minimum of three (3) years of experience related to major asset sales, contract management, or industrial/commercial account management.
Experience within the tire, mining, or heavy industrial sector is considered an asset.
Extensive knowledge of commercial and OTR tires, wheels, valves, and wheel hardware, including proper application.
Strong analytical, interpretive, and computer skills, with experience using CRM and sales reporting tools.
Demonstrated ability to prioritize, meet deadlines, manage multiple accounts, and achieve sales targets.
Strong customer-centric mindset with a clear understanding of value drivers, revenue growth, and service excellence.
Degree or diploma in sales, marketing, business, or an industry-specific certification.
An equivalent combination of education, training, and experience will be considered
Frequent travel is required.
Our aim is that the career of every team member is supported by quality leadership, training, and opportunities for advancement.
In addition, this role offers a defined path for career advancement, with performance-based wage increases along the way.
Extended group health, dental, and vision benefits are available to all eligible full-time and part-time permanent employees.
Participate in an RRSP (Registered Retirement Savings Plan) program with matching Profit Sharing (DPSP (Deferred Profit-Sharing Plan).
Kal Tire uses AI tools to support parts of recruitment, including but not limited to job posting and pre-screening. A Canadian Criminal Record Check may be required for certain positions as part of the final stages of the hiring process.
#Solving our customers’ automotive challenges and making a positive impact - It’s how we roll, and it’s been that way since Tom Foord opened the doors to Kal Tire in 1953 in beautiful Vernon, BC. Over the years, we’ve become a trusted partner for large and small industries and fleets across Canada. Our customers rely on our expertise, our make-it-happen approach to service, and our lineup of the most trusted tire brands in over 260 retail locations coast to coast.
Kal Tire is also the largest truck re-treader in Canada, with 11 retread facilities across Canada and internationally, and has a state-of-the-art tire recycling facility in Chile, where 40% of the weight of scrap tires is recycled to return to mines as an alternative fuel. In addition, Kal Tire’s Mining Tire Group is an international leader in mining tire service and supply, servicing more than 150 mine sites across five continents.
Kal Tire offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices in compliance with the AODA and AMA. Accommodation requests can be made at any stage of the recruitment or employment process.