Testing Services Assistant

Job Responsibility:
Develops individual accommodation service plans and coordinates and facilitates the delivery of support services to students with disabilities on campus and at a distance. Coordinates services with faculty, TRU staff and community representatives and refers when appropriate. Reviews medical and psycho-educational documentation to determine functional limitations and required accommodations, conducts intake interviews, determines need for a detailed service plan, participates in information sessions for individuals, groups, and families/caregivers and provides some direct services.

MAJOR DUTIES & RESPONSIBILITIES

• Develops, implements and coordinates individual accommodation service plans for face to face students and those studying at a distance, according to established policies, guidelines and best practices.
• Conducts initial student interviews.
• Reviews professional medical and psycho-educational documentation in order to determine functional limitations and appropriate accommodations.
• Consults and liaises with faculty and staff regarding accommodation needs of individual students.
• Maintains contact as needed with students receiving service (e.g. follow up, changes to documentation and/or accommodations, etc.).
• Consults with Accessibility Services team, and/or refers complex cases to Director, Student Access and Academic Supports as appropriate.
• Updates and maintains confidential departmental student accommodation service records.
• Provides initial approval for and assistance to students with applications for Provincial and Federal disability grants, as well as applications to other agencies for service and technology supports; consults and liaises with StudentAid BC and Financial Aid and Awards.
• Provides information and participates in information sessions, presentations, and workshops to TRU faculty, staff and the community regarding the department's services and specific accessibility issues.
• Refers students to other TRU services and/or community agencies as appropriate.
• Provides Accessibility Services information to prospective students and community organizations (e.g. schools) upon request.
• Occasionally assigns tasks to auxiliary and support staff.
• Assists with priority/high needs registration, campus orientation, test and exam accommodation as needed.

REPORTS TO Director, Student Access and Academic Supports

QUALIFICATIONS EDUCATION:

~ A Bachelor's degree in a relevant discipline (e.g. Psychology, Social Work, etc.)

EXPERIENCE:

~ Four years' experience in disability service provision in an educational environment

SKILLS, KNOWLEDGE OR ABILITIES RELATED TO THE JOB

Knowledge of human rights legislation, including the Human Rights Code (BC) and Canadian Charter of Rights and Freedoms, disability related issues and resources, statutory obligations, and confidentiality and privacy guidelines Excellent assessment and critical thinking skills Excellent interpersonal skills Excellent communication skills both verbal and written Excellent organizational skills and attention to detail Excellent problem solving skills and creative solution finding Ability to deal with challenging or difficult personalities Ability to work cooperatively as part of a team as well as independently

WORKING CONDITIONS

Sitting at a desk or computer for extended periods of time Some off campus travel may be required General office conditions