Assistant Manager, Customer Service
Martinrea International Inc.
Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of metal parts, assemblies and modules, complex fluid management systems and aluminum products. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain and China. Our business strategy leverages world-class technologies, motivated and talented people, and high-quality products.
Delivering outstanding quality products and services to our customers;
Providing meaningful opportunity, job satisfaction, and job security for our people;
Being positive contributors to our communities; Providing superior long-term investment returns to our stakeholders.
Cost Reductions, On Time Delivery, Inventory Reduction & Freight in accordance with Business Unit Target
Meet Corporate Targets and Initiatives related to Inventory Optimization (both Production and MRO)
Ensure Compliance with Customer Systems and Portals
Develop and Execute Strategies for Purchasing KPIs including but not limited to Cost Savings, Payment Terms, and Supplier Inventory on Consignment Programs in accordance with Business Unit Targets
Implement and Lead Corporate Purchasing Initiatives (Xeeva, KSA Adoption, OPEX, CRMS, Roadmaps, etc.)
Lead Materials/Purchasing Related Launch Activities to support new business awards as required
Maintain supplier rating system continuously evaluating supplier's delivery and quality performance
Develop Actions to Achieve & Maintain Absolute Accuracy targets and achieve Net Accuracy on Inventory Cycle Counts and Physical Inventory Activities
Communicate with all areas of the plant to ensure the needs of the company are being fulfilled through purchasing
Ability to Manage a Team of People and Delegate Tasks based on roles, responsibilities and workload
Health and Safety, Quality and Environmental Systems, Human Resources policies, and the Martinrea Employee Handbook
Bachelor's Degree or Post-Secondary Diploma preferred in the following: o Supply Chain Management o Business Administration
5+ Years Experience in a related manufacturing or logistics management role
Experience with ERP/MRP Systems (Epicor CMS an asset)
Fluent in Microsoft Office (Excel, Word, Outlook etc.)
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