Care Services Specialist

At Verve Senior Living, we’re driven by a shared commitment to creating meaningful experiences for the older adults we serve. Our teams bring passion, creativity, and heart to everything they do, and it shows in our culture of collaboration, innovation, and continuous improvement. We’re proud to have received Canada's Best Managed Award in 2023, 2024, and 2025, reflecting our dedication to service, leadership, and care. Whether you're supporting our residences or contributing within our corporate community, your work plays an important role in helping seniors live longer, better and you’ll be supported by a team that believes in growing together, celebrating success, and having fun along the way. Under the direction of the Dining Services Manager or designate, our Dining Services Attendants play a critical role in enriching the lives of our residents by providing the highest quality of service in the dining room throughout every meal. Minimum 2 years’ experience in a similar serving position preferred.

An understanding of food service and preparation is essential.

Must have a valid regional safe food handler’s certificate.

Must have a valid alcohol serving certificate.

Must be able to communicate effectively, both written and verbally, in the English language.

Participates in and adheres to continuous quality improvement standards.

Serves meals in the dining room to residents and guests.

Ensures that the proper dietary restrictions are followed for residents. Helps to meet residents’ personal preferences.

Maintains cleanliness in dining area including washing dishes, pots, pans, and cleaning kitchen equipment and area, as assigned according to established cleaning procedures. Ensures temperature records and food samples are taken and labeled as per regulations, reporting any deficiencies.

Utilizes point of sale system for guest and resident meals.

Portions desserts, appetizers and meals for serving in the dining room as well as serves snacks.

Receives and stores food supplies.

Provides assistance to the cook in the preparation of food and assembly of salad/sandwich plates, as assigned.

Complies with infection control processes and protocols as directed, e.g. outbreak management.

Maintains effective communication, both written and verbal with co-workers, residents and guests including addressing resident concerns during dining service. Complies with all corporate policies and procedures.

Completes all required mandatory training/education.

Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System/Globally Harmonized System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills. Participates in the ongoing Fire Prevention, and Pest Control programs and any other programs as required.

Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve.