Support Officer

Start a Career That Feels Meaningful — With Stability and Real Opportunity

If you’ve been looking for work that actually matters—something steady, long-term, and fully doable from home—this role could be the right fit. You’ll be speaking with members who already asked for information about their benefits. That means no cold contacting —your conversations are focused on clarity, guidance, and creating a smooth experience.

This position works well for someone who likes structure, simple processes, and clear communication.

Your Day-to-Day Responsibilities

Connect with members who have submitted inquiries

Schedule and confirm appointments

Hold phone or virtual consultations using a straightforward outline

Walk members through their available benefit options

Help them complete digital forms accurately

Update records, take notes, and manage follow-up communication

Ensure every member receives a professional, helpful experience

If you enjoy organized work with predictable steps and a steady rhythm, this role fits that style perfectly.

What You Bring

Confident communication and active listening

Comfort with basic technology (Zoom, email, forms)

A professional, dependable approach to your schedule

Ability to stay organized and follow processes

No prior experience required—training is provided

If you like helping people understand information and feel supported, you’ll thrive here.

What You Get

Comprehensive training and ongoing mentorship

Weekly income with performance bonuses

Advancement opportunities for motivated individuals

A team culture that genuinely wants you to succeed

A consistent full-time routine

The ability to work remotely

This isn’t just another job listing—it’s a chance to build a long-term career with direction, growth, and a support system that guides you from day one.