Casino Server, Part Time

Position Summary Under the direct supervision of the Manager, Food & Beverage, this position is responsible for serving the guests at a counter, in a restaurant, buffet operation, coffee shop, on a casino floor, in a bar, at a ba nquet, in a theatre, in in-room dining or other areas. Ensures adherence to all polices and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company�s policies and procedu res, motivates and leads by example and supports Great Canadian�s learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Greets guests by name wher ever possible

Escorts guests to a table when applicable; presents menus; informs guests of daily specials

Explains how various menu items or beverages are prepared

Takes the guest orders; makes recommendations

Serves the guests; checks to ensure satisfaction

Prepares food and beverages if applicable

Resolves guests issues or asks management for assistance

Presents bill upon request; takes payment in the absence of a cashier

Cleans table s or counters; removes dishes; re-stocks where applicable

Delivers food to hotel rooms as directed; obtains signature; removes used trays

Performs opening or closing duties as required

Counts cash float at end of shift when a pplicable

Covers other servers� sections when required

Exercises good judgment when serving alcoholic beverages

Liaises and communicates effectively with all appropriate operational departments

Develops and cultivates st rong working relationships with all stakeholders: guests, ownership and team members

Ensures compliance with licensing laws, health and safety and other statutory regulations

Performs other duties as assigned or directed

Education And Qualifications

High School Diploma

Minimum 1 year serving experience effective and service oriented communication

POS experience

Food Safety Certification

Ability to successfully ob tain a Gaming License

Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

~ Regular casino, restaurant or bar environment, standing and walking f or long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, some exposure to verbal abuse, lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours