Customer Service Specialist (Service)
$18.5 per hourWEINS Auto Group
Weins Auto Group is looking for a highly motivated and detail-orientated CEC Service Consultant to support our Service Team at Markville Toyota, a division of Weins. This position will be working onsite in our CEC Center in Markham and is a 6 months contract.
In this customer-focused role, you’ll handle all incoming customer appointment inquiries with professionalism and efficiency. If you are interested in working in a fast-paced setting, and thrive from offering exceptional customer service experiences, then this could be the next position for you.
we are transforming the auto industry. See how Weins Auto Group is a great place to work, to learn and grow your career:
We know everyone needs a long weekend from time to time. We are lifelong learners and want to support our associates who endeavour to continue their education through our Educational Reimbursement Program
We have a generous Vehicle Purchase Program along with a Parts & Service Discount
We invest in your career with development and training opportunities.
We know employees need support from time-to-time. Our Employee Assistance Program is accessible to all associates.
We celebrate personal and professional milestones and team events
Handle all incoming customer appointment inquiries quickly and accurately (telephone and by email)
Electronically schedule service appointments for the Assistant Service Managers, distributing work evenly unless otherwise directed by management
Respond to customer concerns and requests that have been received through the Dealer Voice System
Perform any other administrative tasks as directed by management
Customer service experience considered an asset
Exceptional customer service skills
Weins Auto Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of our recruitment and training process, WEINS Canada (O/A WEINS Auto Group) and all our divisions, use artificial intelligence (AI)-powered tools to assist in evaluating candidates for roles. These tools may be used to:
Assess skills and competencies through simulated training environments.
Analyze responses to training modules or testing scenarios.
Generate performance insights to support hiring decisions.
The AI systems used are designed to support fair and consistent evaluation. We are committed to ensuring that these tools do not result in discrimination or bias based on race, gender, disability, or other protected grounds under the Ontario Human Rights Code. If you have questions or concerns about the use of AI in our hiring or training process, or if you require accommodations, please direct your inquiry to our Talent Acquisition Team at View email address on weinscanada.talentnest.com.
Accommodation will be provided in accordance with AODA.
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