Key Holder Part-Time

GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato. The brand name, Geox, was created from a mixture between the Greek word “geo” (earth), and “x”, a letter-element symbolizing technology.
We identify , through constant research , the most advanced technologies and the latest trends , so that we can eventually incorporate them in our unique products .
Part Time Key Holder
Team Development & Supervision
Training : Provide ongoing formal and informal training on GEOX Service Model, technologies, patents and new company initiatives to foster exceptional performance.
Evaluating : Use performance tools to provide regular feedback to staff and support their professional growth.
Customer Service Leadership
Lead By Example: Demonstrate exceptional customer service and ensure all team members follow suit
Resolve Issues: Handle complex customer service situations efficiently and escalate issues when
Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering View email address on geox.applytojob.com where necessary.
Assist with inventory counts and restocking shelves.
Ensure accurate record-keeping of inventory movements.
Handle cash register operations, including processing transactions, returns, and exchanges.
Follow all operating and cash management policies & procedures to protect store assets and minimize loss, including proper administration
Effective email management to share relevant corporate and store information with the store team
Minimum 2 years’ experience in the retail industry in a results focused and customer centric retail environment (preferably fashion apparel/footwear)

Communication skills – Clear and effective communication skills with team members and customers.
Customer Focus – Strong commitment to providing excellent customer service.
Strong computer and system skills – Proficiency in Microsoft Excel and POS system