Full-Time Medical Office Assistant

Company Description About ApexCare Medical Clinic

ApexCare Medical Clinic is a newly opened, patient-focused healthcare clinic in Winnipeg, commencing operations in July 2026. Our clinic is built on a foundation of compassionate care, efficiency, and collaboration. We are creating a welcoming environment where patients feel heard, respected, and supported—and where our team members thrive and grow together.

This full-time, on-site role based in Winnipeg, MB, involves assisting medical office operations and taking ownership of customer experience.

We are looking for an experienced, friendly, organized, and dependable Medical Office Assistant (MOA) to join our team. As the first point of contact for our clinic, you will play an essential role in creating a positive patient experience through exceptional customer service while ensuring smooth day-to-day operations.

This role is ideal for someone who enjoys working with people, takes pride in their work, and can confidently manage a variety of administrative and clinical support tasks in a busy environment.

Reception & Patient Experience

• ⁠ ⁠Answer, screen, and direct phone calls, emails, and in-person inquiries
• ⁠ ⁠Maintain a clean, organized, and welcoming reception and waiting area
• ⁠ ⁠Follow up with patients regarding appointments, tests, and documentation

Medical Administration

• ⁠ ⁠Validate health cards and ensure accurate patient information
• ⁠ ⁠Maintain and update electronic medical records (EMR), including patient demographics, clinical notes, and test results
• ⁠ ⁠Process medical billing, including uninsured services and forms
• ⁠ ⁠Prepare, scan, file, and manage medical documents and correspondence
• ⁠ ⁠Office Operations
• ⁠ ⁠Maintain filing systems and administrative workflows
• ⁠ ⁠Order supplies and monitor inventory levels
• ⁠ ⁠Support the development and improvement of clinic procedures
• ⁠ ⁠Ensure compliance with Personal Health Information Act (PHIA)standards
• ⁠ ⁠Provide support and guidance to new administrative staff when needed and participate in other small projects and tasks as assigned

Minimum 1+ year of experience in the same or similar role in a medical office or clinic setting

• Completion of a recognized Medical Office Assistant training program preferred
• ⁠Proficiency in Microsoft Office and Windows-based systems
• Knowledge of medical terminology, billing processes and proficiency in appointment scheduling
• Excellent communication and customer service abilities
• Full-time (40 hours per week)

•⁠ ⁠Monday to Friday (some Saturdays may be required)

17.00 – $22.00 per hour (based on experience)

• ⁠ ⁠Free on-site parking
• ⁠ ⁠