Overnight Front Desk Manager
$22 - $26.71 par heureVail Resorts
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.
Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- 401(k) Retirement Plan
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Full Time roles are eligible for the above, plus:
Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
Free ski passes for dependents
Critical Illness and Accident plans
Job Summary:
Lodging Ovations is searching for a detail oriented, organized and professional individual to join our Front Office team. As part of the Front Office department, the Front Desk Supervisor provides the highest level of Owner and guest experience to all. The main responsibility is the day-to-day function of the front desk and ensuring that all staff have the necessary tools to become successful. This role makes decisions effecting Guests, Associates and operating procedures that contribute to the overall success of both the Front Office and Lodging Ovations.
Job Specifications:
Starting Wage: $22.00/hr - $26.71/hr
Employment Type: Year Round
Shift Type: Full Time hours available
Housing Availability: Yes
Job Responsibilities:
Embrace Lodging Ovations’ Leadership Best Practices and Mission to ensure an extraordinary vacation experience for all Lodging Ovations Owners and Guests.
Review all reservation reports on a daily, weekly and monthly basis, noting any special Guests, special request etc. and take appropriate action.
Follow up with any Wholesale booking s, reservations to ensure payment is collected
Allocate rooms in IQW for expected arrivals and future bookings
Provide Front Desk and Overnight coverage when scheduled.
Ensure all Guest issues are resolved in a timely matter.
Train new hires for Front Desk and Night Audit
Manage day-to-day operation of all three properties: working with the Engineering and Housekeeping departments to uphold the property to the highest standards
Follow-up on VIP arrivals and welcome cards/amenities.
Provide leadership to the Front Desk team.
Job Requirements:
Tourism/Hospitality Post-secondary education an asse
Previous Front Office/Reservations experience an asset
Previous supervising experience of a team of 10 or more
High level of integrity and maturity
Flexibility and a positive attitude
Administrative and computer skills
Excellent communication and relationship building skills
Detailed, accurate, organized and disciplined
The expected pay range is $22.00/hr - $26.71/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.
In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.
We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 514419
Reference Date: 04/17/2026
Job Code Function: Front Office
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