Help Desk Technician (Remote)
$20 per hourFull-time, Temporary
Archway Community Services
Overview
Languages
English
Education
Other trades certificate or diploma
or equivalent experience
Computer and information sciences, general
Computer systems analysis/analyst
Computer support specialist
Experience
1 to less than 7 months
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
~ Help desk
Responsibilities
Tasks
Respond to users experiencing difficulties with computer
Provide advice and training to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Provide customer service
Experience and specialization
Computer and technology knowledge
Intranet
Desktop applications
Multimedia software
Communication software
SharePoint
Additional information
Security and safety
~ Criminal record check
Transportation/travel information
Own transportation
Own vehicle
Valid driver's licence
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Repetitive tasks
Manual dexterity
Attention to detail
Ability to distinguish between colours
Sound discrimination
Combination of sitting, standing, walking
Bending, crouching, kneeling
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player
Ability to multitask
Time management
Honesty
Benefits
Other benefits
Free parking available
Wellness program
Vacancy posted 4 days ago
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