Sales Representative (E-Commerce) - Remote

With people at the heart of our success, NTT DATA is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. At NTT DATA, what you do matters.

A Career at NTT DATA Means :

We’re committed to building a people-focused environment where you can shine, no matter who you are.
Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT DATA Offer? Virtual paid training
Comprehensive benefits package (medical, vision, and dental)
Employee Assistance Program
Short- and Long-Term Disability options
Are you passionate about sales and dedicated to solving customer challenges? We are seeking enthusiastic candidates who thrive on meeting sales objectives and targets while delivering exceptional customer service. As a Technical Sales Specialist, you will be the face of our brand, serving as the first point of contact for our valued customers.

Position: Remote Inbound Technical Sales Specialist
Position Status: Full Time – Work from Home
Hours of Work: Monday-Friday, 9:00am – 10:00pm EST
Relentlessly seek out potential customers like a with precision focus. Always chasing leads to successful sales!

A natural ambassador of our products and services. Results Driven Go-Getter: Are you a sales dynamo , fueled by ambition and tenacity ? Sales Representative who thrives on crushing targets in loves the thrill of competition.

Fearless Attitude: Competition and challenges fuel your fire. Pitch like a Pro: You approach sales with mastery, and revel in the art of the sale.

Patient – You are someone who, regardless of the situation, can support the customer in a tactful and effective manner.

Genuine – You are authentic in your interaction with customers, you easily build rapport and are genuinely invested in helping others.

Handling Inbound client interactions to identify and solicit potential and existing clients to promote sales
Conducting Outbound calls to follow-up on client sale and inquiries as well as consulting with clients after sale to provide support and resolve issues
Provide technical solutions to clients where products or services must be tailored to suit their needs
Acquire and maintain technical knowledge of GFiber Internet solutions, IPTV and Home phone services provided through specialized training
Verify and update critical customer information by accessing client’s database and customer resource management software
Review and compile competitors’ activities and develop awareness of trends and potential markets
Accurately access customers’ information through the client’s database to update and verify critical information
Provide ongoing technical support and resolution to any technical problems related to products and services
Maintaining technical knowledge about products and services to explain features and benefits to clients and answer any questions
Implement sales strategies to achieve personal and business goals
Conduct sales transactions through online e-commerce software
Offer feedback to management for methods of improving performance and results

Sales experience is a must, preferred outside sales experience (field sales an asset)
Relentless in chasing sales success and motivated to perform in a competitive environment
Demonstrated success in a competitive sales environment
Experience in Customer Care, Retention is an asset
Strong ability to build rapport with customers
Ability to use sales scripting and dynamically adjusting to prospect needs
Familiarity with servicing customers in the United States an asset
Experience in telco or fiber internet sales an asset
The ability to navigate multiple computer systems
A flexible schedule (including evenings)

Working From Home Requirements:

A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction.
You must be connected via Ethernet port and not by Wi-Fi.
Must have IOS 11 or Android version 10 (or newer).

Applications are screened with AI technology and reviewed by NTT DATA recruiters.
#Inclusion. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category.
At NTT DATA what you do matters.