Systems Analyst, IT

HM Note: This onsite contract role is in office every day at the manager's discretion. Candidate resumes must include first and last name, email and telephone contact information. This role commences April 1, 2026 and travel is required in Ontario at the manager's discretion. Capture business requirements, assess technical features and capabilities to create and update business rules based on the requirements
Provide Data Science services including Data Cleansing and Data Analytics
Develop dynamic data visuals, dashboards and custom reports as required, applying Microsoft Technologies, including Power BI
Conduct testing, integration and deployment of each developed solution
Provide realistic work estimates to support project planning
Support development of the PSRN training material to define the e-learning modules, tests and interactive elements as well as any maintenance and support as required.
Converting PSRN training material from various formats (SWAY, Word, Power point, videos, etc.) Moodle) which should include testing and piloting.
Create Documentation for the purpose of training other technical IT Staff to support the deployment.
Work with Microsoft Windows, Desktop and Laptop workstation support, Multiple LMS environment (e.Create data sources using SharePoint Lists and NoSQL databases.
Use structured methodologies, design best practices, and implement changes that is of quality, and clearly documented. Travel:
~ The resource will be required to travel to multiple dispatch centres/CACCs across the province to provide project support and to coordinate and remediate telephony and radio equipment in order to implement the PSRN solution. Expenditures/reimbursements for travel will be in accordance with the Travel, Meal and Hospitality Expenses Directive.

Technology and Analysis: 45%

• 5+ years experience as a systems analyst
• Knowledge of systems analysis and design methods and techniques to develop system solutions and to manage servers and applications
• Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
• skills in negotiation, conflict and problem resolution, change management and project coordination; Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions
• Experience with creating and managing data sources (SharePoint Lists, NoSQL database, etc.).
• Experience creating custom reports, implementing change management and auditing data.
• Experience with database integration
• Experienced with developing and maintaining interactive e-learning using Adobe Captivate and/or Articulate Storyline to convert training materials created via SWAY, Powerpoint, etc into SCORM files (e.g. this material includes content, videos and interactive functionality

Understanding of Learning Management Systems including Moodle from a content development perspective
Understanding of databases (SharePoint Lists, NoSQL database, etc.)
Understanding of Microsoft technologies
Project Management and Coordination Skills: 15%
Knowledge of project management methodology, analytical tools and processes, and tendering process to support projects and development of project plans.
Analytical and problem-solving skills to assess business and technology requirements, evaluate the functionality of new software and hardware
Experience in working on multiple projects at the same time
Experience in working on multi-year projects
Microsoft Technology certifications an asset
Moodle Experience an asset
Experience with the Public Safety agencies and its stakeholder would be an asset
Experience with the projects related to 24x7 critical environments and operations