Retail HR Business Partner H/F

Location : This hybrid role requires 3 days on-site at our Burnaby, BC office and 2 days remote per week.

Ranked the 11th Best Workplace in Canada and 12th globally by Great Place to Work, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with nearly 240 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

The main purpose of this role is to provide first-class HR service and support to our retail & clinical teams across Canada. By delivering comprehensive and effective HR services, this role ensures that the retail & clinical teams can dedicate their efforts to optimizing store performance and supporting our partnership model. The HR Business Partner plays a critical role in supporting employee relations issues, implementing HR policies, working on strategic projects, and equipping stakeholders with the tools they need to succeed.

In addition to the day-to-day HR role, this role also involves leading and supporting the design, implementation, and integration of essential people guidelines, processes, and systems to ensure an efficient and effective HR function. This requires building credible and valued relationships through genuine partnership, as well as challenging and shaping the thinking of our leaders and partners with energy, passion, and pragmatism.

Provide first-class HR service and support to retail & clinical teams across Canada

Support the achievement of business strategies by providing proactive and meaningful insight based on key people trends and organizational strengths and constraints. Ensure timely and effective resolution of employee relations issues, fostering a positive and compliant work environment

Work closely with the Retail Support Team to optimize store performance and support the Specsavers Partnership model

Implement and maintain HR policies and procedures that align with company objectives and regulatory requirements

Lead and support the design, implementation, and integration of essential people guidelines, processes, and systems

Support with the implementation and management of Health & Safety programs across Canada

Drive continuous improvement in HR practices to enhance efficiency and effectiveness

Build credible and valued relationships with Partners, retail teams, and leaders through genuine partnership

Lead and support change initiatives within the retail business to drive continuous improvement and adaptation

Identify and mitigate legal and business risks related to HR activities

Provide coaching and feedback to managers and employees to drive performance improvement

Monitor and analyze HR metrics to inform decision-making and strategic planning

Bachelor’s degree in human resources, Business Administration or a related field

• 5+ years’ experience in HR, including experience working in a retail environment; retail experience is preferred
• Proficiency in HRIS systems and Microsoft Office Suite
• In-depth knowledge of HR principles, practices, and Canadian employment law
• Strong ability to handle and resolve employee relations issues professionally
• Proven ability to build and maintain strong relationships with business stakeholders
• Ability to manage multiple priorities and meet deadlines
• Excellent organizational and time management skills
• Compensation : $85,000 – $105,000 base salary, plus quarterly bonus, profit sharing, and benefits. 4 weeks of vacation and 1 paid volunteer day
• Quarterly performance bonus
• Healthcare spending account
• Health and dental benefits effective on your first day
• Team and company social events

Compassionate : We care, support, and help each other

Commercial : We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

At Specsavers, we embrace a hybrid approach that balances in-office collaboration with the flexibility to work from home. We come together in office three days a week to connect, innovate, and keep our culture thriving.

If you require accommodations at any stage of the application or interview process, please let us know by contacting us at Voir email sur canada.jobradars.com.