Chargé Affaires Innovation H/F

Versaterm is a global public safety solutions company helping agencies transform how they serve their communities. Since 1977 weve been building an ecosystem of intuitive tools designed for public safety agencies forensic labs court systems schools and other institutions. Through purposeful integrations and a selective growth strategy we focus on improving workflows to help our customers achieve more efficient operations better service and more just outcomes.
Our teams are driven by innovation expertise and an unwavering commitment to customer success. As we continue to grow and expand our ecosystem youll have the opportunity to contribute to solutions that enhance community safety and transform the future of public safety technology. As the Director Enterprise GTM and Business Systems you will be the senior owner of the organizations commercial and enterprise systems ecosystem. This role reports to the VP Revenue Operations and partners closely with Sales Marketing Customer Success Finance Legal IT and Product.
Phase one of this role focuses on a Salesforce led GTM transformation. The priority is rebuilding the CRM foundation implementing CPQ strengthening data governance and delivering reliable integrations across the revenue stack. Over time the scope expands to include enterprise platforms across Finance Legal Service and Marketing with accountability for an integrated and scalable systems architecture.
The leader sets the roadmap designs the architecture and leads a small team and partners to deliver systems that support how the company sells quotes contracts bills services customers and reports performance.
Success in this role will be measured by a successful Salesforce and CPQ transformation supported by clean governed and trusted enterprise data; high adoption by Sales Marketing and Customer Success; Own the enterprise GTM and business systems strategy and roadmap
Define the target architecture across Salesforce CPQ ERP CLM Service marketing automation and analytics platforms
Align systems strategy to commercial priorities and company growth plans
Lead platform rationalization to reduce overlap cost and technical debt
Salesforce and GTM platform ownership:
Serve as the senior Salesforce owner for all commercial teams
Lead solution design for complex requirements including automation data model design and advanced workflows
Set standards for configuration development testing and deployment
CPQ and commercial systems:
Lead the technical design and implementation of CPQ
Partner with Deal Desk on pricing logic discount structures approval workflows and commercial guardrails
Ensure clean integration between CPQ Salesforce CLM and financial systems
Own CPQ performance enhancements and ongoing system health
Own integration architecture across CRM ERP CLM Service marketing automation Gong and other enterprise platforms
Partner with Finance and IT to support secure reliable data flows for orders contracts billing renewals and revenue reporting
Data governance and master data management:
Own master data management for customer revenue product and contract data
Define data ownership validation rules lifecycle controls and naming standards
Build processes that ensure accurate controlled and auditable data across CRM and connected enterprise systems
Monitor data quality through dashboards alerts and recurring audits
Own technical implementation and integration of Sales Tech tools
Partner with Marketing Operations on Marketo architecture routing and data flows
Support Enablement with system training and adoption plans
Own documentation testing standards and release management
Communicate progress risks and trade offs to executive stakeholders
Lead and develop a small team of admins and technical ICs
Manage external vendors and implementation partners
Act as the primary systems partner for Sales Marketing Customer Success Finance Legal and IT
Advise executives on platform decisions and architectural trade-offs
Proactively manage risk uptime and platform performance

10 15 years of progressive Salesforce experience in B2B or SaaS environments with at least 5 years in a leadership or management capacity.

• Bachelors degree in Business Finance Technology or a related field required; MBA or advanced degree preferred.
• Salesforce certifications such as Administrator Advanced Administrator CPQ Specialist or Architect track are strongly preferred
• Senior level experience in Salesforce administration solution design and architecture
• Direct ownership of at least one CPQ implementation in a complex selling environment
• Experience integrating Salesforce with ERP CLM Service marketing automation and analytics platforms
• Experience linking Salesforce to financial systems such as NetSuite or Sage Intacct
• Strong understanding of sales renewal expansion and customer lifecycle processes
• Experience leading admins architects or technical ICs
• Experience working with vendors and implementation partners
• Deep Salesforce architecture and configuration expertise
• Strong integration and data modeling skills
• Ability to translate business priorities into scalable technical designs
• Comfort partnering with senior leaders across functions
• Versaterm is committed to building and supporting inclusion diversity and equity and sustaining a barrier-free areavailable on request throughout all aspects of the selection process. For detailed information on our accessibility policies please