Remote Financial Services Representative

Gorgias empowers ecommerce brands to grow through AI-powered customer experience. We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide - from small independent shops to some of the largest ecommerce brands in the world.
Gorgias offers its users a unified platform to manage every aspect of their customer support on every channel.
Plus, we offer purpose-built marketing tools to help merchants convert more shoppers into customers, driving GMV.

Gorgias finance team is looking to hire a passionate Analyst/Associate to join the Strategic Finance team to provide in-depth, insightful analyses to help make strategic investment decisions. The Analyst will be focused on building deep partnership across all business units by focusing on our KPIs and providing critical analysis and insights to help drive related business decisions. To be successful in this role you must be data driven, have strong communication skills, and the ability to thrive in a fast-paced environment. You will drive long-term value by taking extreme ownership to diagnose problems, analyze solutions and drive implementation to create impact. This role will report directly to the Head of Strategic Finance.
Support management to build and maintain growth models and forecasts supporting revenue / spend optimization and ad-hoc analysis.
You will function as a hands-on, strategic partner to the business leaders while working directly with the Head of Strategic Finance on key metrics and business recommendations.
Collaborate on all financial models to identify key investment opportunities and partner with business leaders to operationalize their budgets
Work closely with our data analytics team to source and structure data, ensuring we have reliable and accurate forecasts and KPIs
Collaborate with the Accounting team on a variety of initiatives, including but not limited to
2-4 years of experience in investment banking, private equity or high-growth technology/SAAS company in strategic finance or FP&A
BA/BS required, preferably in Finance/Accounting or equivalent directly related work experience required
Expert Excel Skills; extensive experience building P&L, LTV, and CAC Modeling and analyzing large data sets, additionally, strong understanding of US GAAP
Maintain efficient processes for quarterly and monthly budgeting, forecasting & performance reporting
Basic SQL knowledge or a willingness to learn basic SQL

1. week vacation
2. weeks full remote/year

Paid parental leave (16 weeks)
CAD $400/month for lunch expenses (you'll have your own Gorgias credit card)
We provide private health insurance and retirement pension
Get up to CAD $900 to set up your workstation at home (working from home should feel breezy)
Get up to CAD $2600 of learning material and wellness support per year! This includes CAD 1950 for learning material (such as books, courses, and individual coaching sessions) directly linked to your job scope, as well as a CAD 650 wellness budget. Take advantage of these resources to grow in your role and prioritize your personal development and wellness.
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Gorgias ensures equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, veteran status, or any other characteristic protected by law.
Gorgias is committed to the full inclusion of all qualified individuals and will take the steps to assure that people with disabilities are provided reasonable accommodations.