Customer Care Specialist Assistant H/F

Part-Time Client Care Worker - Supportive Housing
Posting #: 4238 Posting Date: January 7 2026 Posting Closing: January 19 2026

Wesley is a long-standing local non-profit and living wage organization. We are passionate about our work advocating for harm reduction housing poverty eradication and food security in Hamilton Halton and Brantford. Were committed to diversity & inclusion and a healthy work life balance. We are seeking a dynamic highly motivated Part-Time Client Care Worker at Wesley Supportive Housing
The Part-Time Client Care Worker will be working at Wesley Supportive Housing a housing program for 10 adults living with a Dual Diagnosis. This position will provide support to clients and assist with adherence to their daily schedule.

We are looking for a highly motivated staff who will use their skills to provide flexible intervention assist clients to work on individual goals assist with life skills development support clients with programs and provide support and understanding for the struggles they may encounter.

This is a unionized part-time permanent role scheduled every Saturday and Sunday 7am-7pm within a 24-hour program. The rate of pay is $21.79 per hour. Provide support to individuals with complex special needs behavioral and mental health challenges in a residential setting.

• Cleaning of the program common areas and any preparation that can be completed to assist in the following shifts.
• Follow the behavior support plans daily activity schedules safety plans individual case plans and other programs or activities available within the respective programs.
• Offer crisis intervention as appropriate using safety plans care plans emergency intervention and on call as appropriate.
• Respond appropriately in emergency situations using conflict resolution techniques motivational interviewing and sometimes just an open mind and willingness to listen.
• Work effectively within a strengths-based personcentered approach to service delivery.
• Document all individual client interactions participation in groups or activities as well as a brief shift change summary articulating the clients needs behaviors and other pertinent information to be shared.

Post-secondary degree/diploma in Social Services.

• Preference will be given to staff currently working in Supportive Housing
• Experience providing client-centered services within a multi-disciplinary team of providers.
• Must be willing to work flexible hours.
• Professional development and training opportunities

Full Health & Dental Benefits
Personal & Vacation Days
Employee Assistance Program Available Immediately
No phone calls please. More information about Wesleycan be foundon our website at