IT Digital Solution Architect

We are seeking a seasoned Salesforce Architect with strong development management skills to lead and drive the delivery of high-impact, cross-functional initiatives across the organization. This role requires an effective communicator who excels in planning, prioritization, and execution of project work. The Salesforce Architect will serve as a critical partner, coordinating and connecting teams to ensure alignment with our leadership and business stakeholders.
The ideal candidate will have demonstrated experience in developing and optimizing processes, achieving operational goals, and tackling problems with a data-driven approach. Lead the architecture and implementation of Salesforce solutions to support global marketing and sales operations.

• Translate complex business requirements into scalable technical designs that align with Bentley’s enterprise architecture.
• Oversee Salesforce architecture to ensure optimal performance, maintainability, and extensibility.
• Collaborate with stakeholders from Sales, Marketing, and IT to ensure capabilities meet business objectives.
• Direct integration efforts between Salesforce and other Enterprise systems (such as Marketo and Impartner), ensuring seamless data flow and process alignment.
• Establish and enforce development standards, configuration best practices, and platform governance.
• Support organizational change management, including knowledge transfer, training, and enablement sessions for key users.
• Drive continuous improvement through performance optimization, automation, and adoption of emerging technologies.
• Participate in strategic planning, roadmap development, and vendor engagements for Salesforce and Enterprise platforms.
• Manage the development and configuration of sales technology tools, including SFDC.
• Review configuration changes and validate test results from SFDC Admins before management approval for production deployment.
• Gather requirements, evaluate alternatives, create specifications, estimate development hours, design technical solutions, and formulate test plans.
• Lead testing cycles for application enhancements and project-related improvements.
• Analyze master and transactional data from multiple channels, enhancing data validation, syndication, and cleanup processes.
• Work with technical teams to design integrations across digital applications.
• Partner with Sales and Data teams to design dashboards and reports in SFDC and other visualization tools.
• Troubleshoot system issues, analyze root causes, and recommend both short-term and long-term solutions.
• Develop product modifications and collaborate with software vendors for enhancements.
• Continuously expand skills and professional development through training, mentoring, and collaboration.
• This role may require occasional travel.

10+ years of experience in enterprise application architecture, including at least 5 years specializing in Salesforce.

• Proven success leading large-scale Salesforce implementations across multiple business units.
• Strong understanding of Salesforce platform architecture, including Apex, Lightning Web Components (LWC), Flow, and REST/SOAP APIs.
• Experience integrating Salesforce CPQ with ERP systems (e.g., SAP, Workday), middleware platforms, and other key applications such as e-Stores and entitlement tools.
• Salesforce certifications (Application Architect, CPQ Specialist, Technical Architect) are highly preferred.
• Ability to manage multiple projects simultaneously in a dynamic environment.
• Strong analytical skills and attention to detail, with a customer-first mindset and proven ability to improve processes.
• Bachelor’s or Master’s degree in Computer Science, Information Systems, Data Science, Business Engineering, or a related discipline.
• This role may require some travel.

Experience with global deployments.

• Familiarity with Agile methodologies, DevOps practices, and CI/CD pipelines.
• Knowledge of data governance, SOX compliance, and security protocols in enterprise environments.

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Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance.

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.