Sales & Service Customer Service Representative
Sandvik
Sandvik Mining is seeking a Parts & Service Sales Representative (PSSR)
Our diverse businesses and global network enable you to explore your potential and thrive. We recognize your performance and offer various ways to fuel your growth towards exceptional achievements.
Currently, we have an opening for a Parts & Service Sales Representative . The Parts & Service Sales Representative is responsible for identifying and supporting aftermarket sales opportunities within a defined customer base and taking responsibility for sales development where business opportunities exist.
Are you driven with a passion for sales and have strong customer service skills? Develop sales opportunities for all Sandvik Mining product lines, with a focus on aftermarket products and support.
Perform gap analysis on existing fleet to identify sales opportunities, maintain fleet and conduct quarterly audits.
Participate as a key member in an account or sales team.
Assess customers’ total potential with Sandvik Mining products by performing opportunity analysis by customer and site.
Liaise with the customer on aftermarket issues to ensure all issues are resolved in a timely manner.
Customer development, focusing on productivity and reliability in combination with company values.
Stay current with industry developments, competitive offerings and issues affecting sales and customers.
Environmental Health and Safety
~ Technical Degree (or two-year College Diploma).
Four (4) or more years of technical knowledge in heavy equipment/mining industry, sales experience is preferable.
Ability to work in both French and English.
Previous knowledge or experience with Sandvik products is considered an asset.
Strong analytical/data analysis skills.
Computer literacy, Customer Relationship Management (CRM) Software experience would be an asset.
Strong customer service focus.
Ability and willingness to travel locally and domestically up to 50 % of the time.
The opportunity to make an impact on our business performance.
Ongoing development and training.
An excellent comprehensive compensation package including a pension plan with matching, competitive health, dental, life and disability benefits.
We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work everyday!
We take pride in our agile customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.
To learn more about Sandvik, our people and products please visit our website:
All qualified persons are encouraged to apply at to the Parts & Service Sales Representative position, requisition . We are an equal opportunity employer which values diversity in the workplace, and we encourage applications from members of equity-seeking groups including women, racialized persons, Indigenous persons, persons with disabilities, and persons of all sexual orientations or gender identities/expressions.
therefore, requests for accommodation can be made at any stage during the recruitment process.
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